Workforce Coordinator

Paradigm Information Services, Inc. • OR

79d

About The Position

Paradigm is seeking a Workforce Coordinator to support our client, a leader in the legal services sector. In this role, the Workforce Coordinator will be pivotal in assigning project work where it will be most effectively completed within the project goals. The ideal candidate will be calm under pressure and be confident in their decisions.

Requirements

• 3+ years direct Workforce Coordinator experience or similar practice
• Proven problem-solving and analytical skills with an ability to approach a problem logically
• Ability to express complex technical and abstract concepts effectively both verbally and in writing
• Ability to work in an environment with immediate deadlines and shifting priorities
• Ability to work effectively in situations involving uncertainty, ambiguity or lack of information
• Flexible skillset when it comes to problem solving across teams
• Experience providing statistical analysis on workforce data for a variety of uses
• Proficient with MS Office tools, particularly Excel

Responsibilities

• Assign work as it comes into work group
• Report daily status on the tasks assigned
• Identify bottlenecks in work queues on a daily basis and reassign tasks as necessary
• Gather analytics and present analytics on work queues, times, etc.
• Understand at any given time the progress of any given project that is currently within work group
• Serve as liaison between teams to keep production work flowing smoothly
• Account for and accurately log time against project work

Benefits

• Medical
• Dental
• Vision
• Life
• 401K
• PTO
• Sick leave

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 101-250 employees