Workforce Compliance Specialist

Roku-posted 4 days ago

Full-time • Mid Level

Hybrid • Austin, TX

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As a Workforce Compliance Specialist, you will play a pivotal role in maintaining and enhancing our organization's commitment to compliance. This global role provides crucial support to the Background Check processes, Contingent Workforce program, and overall compliance programs and projects at Roku. Responsibilities include conducting meticulous background check reviews, orchestrating comprehensive audits, and seamlessly managing service desk tickets and Workday processes. Collaborating cross-functionally with Recruiting, HR, Assignment Managers, Legal, vendors and other stakeholders, you will ensure a cohesive approach to compliance initiatives. You will have a passion for problem solving, prioritizing, dealing with ambiguity, and resolving ad hoc requests.

Review and adjudicate background check reports, including criminal records, education and employment verifications, and other compliance checks.
Communicate with candidates regarding additional documentation requests or questions related to their background check.
Ensure that all background check reviews comply with federal, state/provincial, and local regulations (e.g., FCRA, GDPR where applicable).
Efficiently handle and resolve tickets within the Roku Service Desk
Review and validate Workday tasks, ensuring completeness, accuracy, and compliance with internal standards and external regulations.
Work closely with Assignment Managers, Legal, vendors and other stakeholders to ensure seamless compliance processes for Contingent Workers
Partner with Recruiting, HR Business Partners, and Legal to ensure seamless compliance processes for the Workforce Compliance programs.
Review Contingent Worker contracts
Proactively identify opportunities for process automation, enhanced reporting, and improved documentation practices.

3 or more years of experience in an HR operational support role
Strong understanding of background check practices and relevant regulatory requirements globally; experience with FCRA highly preferred.
Proven experience in program coordination and project management, with a preferred focus on workforce compliance, background checks and/or contingent workers
Detailed oriented with the ability to meticulously review and analyze information for accuracy
Strong analytical and problem-solving skills; ability to work with large datasets and interpret results to support business decisions.
Effective communication and interpersonal skills to collaborate with cross-functional teams
Familiarity with ticketing systems, service desk operations, and Workday and JIRA preferred
Experience in reviewing contracts
This is a global position that requires experience working with international teams, a solid understanding of cross-border regulations or laws, and the ability to operate effectively across various time zones.

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families.
Our comprehensive benefits include global access to mental health and financial wellness support and resources.
Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension).
Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs.
It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

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