Workforce Career Coach

Eckerd ConnectsCasa Grande, AZ
284d$21 - $23

About The Position

Join our Team as a Workforce Career Coach in Casa Grande, Arizona! The Career Coach is the primary point of contact with the participants and others in the participant's circle of influence, meets the regulatory requirements for eligibility, participation, case notes and follow up services detailing service needs and activities/arrangements for their fulfillment, regarding employment, retention, and termination, according to data-management procedures established by program management and the funding sources. The Career Coach plays a vital, people-centered role—guiding individuals as they explore, pursue, and achieve meaningful career goals. As the trusted point of contact for participants and their support networks, the Career Coach builds relationships rooted in empathy, trust, and empowerment. They help individuals navigate career pathways, overcome barriers, and connect to opportunities for education, skills training, and employment. The Career Coach ensures participants receive the right services at the right time, documenting progress and meeting regulatory requirements in alignment with program guidelines.

Requirements

  • High School Diploma or equivalent required.
  • Related Bachelor's degree, from an accredited College or University preferred.
  • Past experience working with the targeted population.
  • 3+ years relevant work experience.
  • Proficient in using Microsoft Office applications or online database tracking systems.
  • Must have appropriate and valid state driver's license and be able to meet requirements for Eckerd's Auto Insurance and be able to drive for business purposes.
  • Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy.

Responsibilities

  • Build positive, supportive relationships with participants, serving as a coach, advocate, and accountability partner throughout their journey.
  • Facilitate discovery sessions to explore strengths, interests, and goals, helping participants create realistic, personalized career pathways.
  • Connect participants to education and upskilling opportunities through partnerships with eligible training providers and credentialed programs.
  • Support access to work-based learning opportunities including internships, On-the-Job Training (OJT), transitional jobs, and apprenticeships.
  • Develop and maintain Individual Employment Plans (IEPs) that reflect short- and long-term goals.
  • Provide group and one-on-one coaching on topics such as job search strategies, workplace readiness, digital literacy, and soft skill development.
  • Engage with employers and community partners to identify job opportunities, promote participant skills, and create career advancement pipelines.

Benefits

  • Low-Cost Medical, Dental and Vision Insurance
  • 19 days of Paid Time Off the first year
  • 11 paid holidays
  • Retirement savings plan with employer match up to 5%
  • Flexible spending accounts
  • Paid short-term and voluntary long-term disability
  • Group Term Life and AD&D Insurance
  • Voluntary term life insurance
  • Public Service Loan Forgiveness (PSLF) Eligible Employer
  • PTO Exchange

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Telecommunications

Education Level

High school or GED

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