Workforce Capacity Planning Analyst

US Bank • Cincinnati, OH

217d • $86,360 - $111,760

About The Position

The Workforce Capacity Planning Analyst is responsible for capacity planning & strategy plans for assigned business units. We are ideally seeking a candidate with familiarity with Machine Learning techniques and their application in predictive analytics. Ongoing tasks would be to improve and maintain the workflow and operating efficiency of assigned business line(s). Makes recommendations around staffing strategies and/or to standardize procedures and processes. At times, will provide ad hoc analyses for business case development, and internal consulting for all levels of management. Monthly capacity reviews with the business lines are conducted, along with ad hoc presentation decks in cases of capacity impacted projects or initiatives. Ensures all documentation and requests comply with established policies and procedures. Oversees compliance related tasks for capacity team and provide requisition support for assigned Business Lines.

Requirements

• Bachelor's degree in a related field, or equivalent work experience.
• Four to five years of statistical and/or data analytics experience.

Nice To Haves

• Familiarity with Machine Learning techniques and their application in predictive analytics.
• Considerable knowledge of operation functions, systems, policies and procedures for the assigned area.
• Proficient understanding of Operations Research, optimization techniques, and algorithms.
• Experience with simulation modeling and its application in capacity planning and forecasting.
• Experience with advanced statistical analysis and data visualization tools.
• Thorough knowledge of banking operations, forecasting, and capacity planning.
• Ability to manage multiple tasks/projects and deadlines simultaneously.
• Strong organizational, managerial and project management skills.
• Effective interpersonal, verbal and written communication skills.
• Strong problem-solving skills and the ability to think strategically.

Responsibilities

• Enhance Business Prospecting: Guide the development and utilization of business intelligence, data management, and analytics capabilities to improve business prospecting.
• Model Design and Implementation: Design and implement advanced mathematical models to optimize techniques across supported business lines.
• Collaboration and Liaison: Build strong relationships and collaborate with internal data analytics groups and business line leaders.
• Capacity Modeling: Participate in the design and implementation of capacity modeling activities and projects, focusing on enhancing the accuracy of volume forecasting and other valuable metrics.
• Management and Reporting: Design and manage tracking and reporting systems.
• Data Management: Collaborate with internal partners (e.g., Operations, Finance, HR) to collect and manage pertinent data.
• Ad-Hoc Analysis: Provide support through ad-hoc analysis as needed.
• Process Improvement: Pursue continuous process improvements for better data management and decision-making.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree