Workforce Analyst
Aspire General Insurance•Rancho Cucamonga, CA
464d•$84,000 - $110,000•Remote
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About The Position
Aspire General Insurance is seeking a Workforce Analyst to enhance operational efficiency within their call center. This role focuses on forecasting, capacity planning, and performance analysis to ensure optimal staffing and service levels. The ideal candidate will collaborate with senior management to implement strategies that improve quality and efficiency in customer service and claims operations.
