Workflow-Underwriting (Hybrid)

NYCM Insurance•Edmeston, NY

13h•Hybrid

About The Position

Workflow assists in the analysis of workflow efficiencies for the underwriting department. Duties & Responsibilities: Assist in compiling and preparing reports, graphs and charts that measure and illustrate work flow trends and key performance indicators. Retrieve data from various internal and external sources and verify accuracy in preparation for analysis. Run daily workflow counts. Monthly rules audit of all automatic transactions. Monitor queues for error and functionality. Run reports for underwriting including loss reports, coupler, and quality assurance. Assist in workflow program audits. DMV reporting and monitoring. Assist in the analysis of identifying best practices creating efficiency opportunities. Run reports of other divisions requesting underwriting data. Write workflow program request. Create and preform presentations to underwriting on workflow results. Assist with divisional priorities. Assist in the maintenance of underwriting vendor database to add or update changes to vendor costs, contracts, and correspondence. Answer questions on workflow processes within Underwriting and other departments. Other duties as assigned.

Requirements

High School Diploma
2 years of business experience
Thorough working knowledge of rating, workflow processes, and PACE.
Basic knowledge of all transactions for all personal lines of business.
Organizational, time management, multi-tasking, and problem solving.
Good written, oral, and listening communication skills.
Good presentation skills.
Professional approach to working independently or within a team.

Responsibilities

Assist in compiling and preparing reports, graphs and charts that measure and illustrate work flow trends and key performance indicators.
Retrieve data from various internal and external sources and verify accuracy in preparation for analysis.
Run daily workflow counts.
Monthly rules audit of all automatic transactions.
Monitor queues for error and functionality.
Run reports for underwriting including loss reports, coupler, and quality assurance.
Assist in workflow program audits.
DMV reporting and monitoring.
Assist in the analysis of identifying best practices creating efficiency opportunities.
Run reports of other divisions requesting underwriting data.
Write workflow program request.
Create and preform presentations to underwriting on workflow results.
Assist with divisional priorities.
Assist in the maintenance of underwriting vendor database to add or update changes to vendor costs, contracts, and correspondence.
Answer questions on workflow processes within Underwriting and other departments.
Other duties as assigned.