Workflow Manager

SAIC-posted 11 days ago

Full-time • Mid Level

Onsite • Arlington, VA

5,001-10,000 employees

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SAIC is looking for a Workflow Manager with an active TS/SCI clearance to support the Special Access Program Central Office (SAPCO). This role demands exceptional organizational skills, meticulous attention to detail, and the capability to manage high-level correspondence and workflow in a dynamic, high-pressure setting. The ideal candidate will ensure effective management, accurate tracking, and timely delivery of correspondence and tasks in compliance with established protocols and deadlines. This position is 100% onsite 5 days a week at the Pentagon.

Monitor CATMS and other R&E databases to ensure timely task completion.
Oversee the Senior SAP Working Group Task tracker, updating task statuses as required.
Communicate senior leader decisions via signed correspondence; ensure document quality and prioritize tasks.
Draft and review documents for senior leadership, ensuring accuracy and proper routing; manage correspondence systems and classified documents; handle special correspondence; provide customer service, including managing mail and visitor passes.
Maintain and manage office files, ensuring accessibility of historical documents.
Develop and maintain records management policies; support compliance with federal laws and agency regulations; assist R&E's transition to electronic records management.
Stay informed on records management industry changes; support agency data requests and distribute documents.
Assist in overseeing correspondence activities and statuses; distribute documents and determine required actions; develop training and improve processes; manage customer service kiosk and respond to inquiries.

Bachelor's degree with 10 years of relevant experience, or Master's degree with 8 years of relevant experience. Military or industry experience may substitute for educational requirements.
Proven experience providing timely, high-quality support to Executive-level Principals in a complex, fast-paced environment, involving critical thinking, initiative, problem-solving, and professional judgment.
Proficiency in correspondence management and coordination support.
Experience supporting Senior Executives in government, military (DoD Flag/General Officers), or private sector roles.
U.S. citizenship.
Active TS/SCI Clearance.

Background in National Archives and Records Administration (NARA).
Recent ICD704 eligibility (within the last 5 years).
Experience in Government Accountability Office (GAO), Inspector General (IG), or similar inter-government investigation and reporting roles.
Knowledge of the R&E organization to manage and track task completion within deadlines.
Ability to work under pressure, meet deadlines, manage priorities, and handle sensitive information; capability to support high-level officials including the Secretary of Defense, Deputy Secretary of Defense, Military Departments, Joint Staff, Defense Agencies, and Congress.

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