Workers' Compensation Risk Management Consultant II - Eastern Alliance

ProAssurance Group • Wexford, PA

20d • $64,930 - $107,146 • Hybrid

About The Position

An exciting opportunity exists to join the ProAssurance family of companies! Our mission is powerful and simple: We protect others. Choosing a place to apply your talents is an important decision for anyone. You have plenty of options. Why choose ProAssurance? At ProAssurance, we sell a pledge, and that pledge is delivered by our team members. We are seeking individuals who value integrity, leadership, relationships, and enthusiasm—and want to build their career with a great company where they can be their authentic self and feel valued, recognized, and rewarded for their contributions. ProAssurance specializes in healthcare professional liability, products liability for medical technology and life sciences, legal professional liability, and workers' compensation insurance. We are an industry-leading specialty insurer, with job opportunities in much of the contiguous United States. This position supports our workers’ compensation line of business, Eastern Alliance. Based on candidate qualifications, we may consider filling the role as a Senior Risk Management Consultant. To support business needs, candidates should be based in Western Pennsylvania. This role requires reporting to our Wexford, PA office approximately two days per month. The primary responsibility of the Risk Management Consultant II position is to evaluate loss potential for current and prospective Workers’ Compensation insurance customers with respect to workplace Safety and Health. The position is responsible for recommending cost-effective, results-oriented consultative services to acquire and retain a positive customer base. The position works closely and develops relationships with clients, agents, claims, underwriting, and all other departments within Eastern Alliance Insurance Group, to retain a diverse and profitable book of business in support of our revenue and profitability objectives and overall business plan.

Requirements

• Bachelor’s degree required, preferably in occupational safety or related field required, with five years progressive occupational safety and health experience.
• Prior transferrable knowledge and skills or insurance industry experience required.
• Must meet any state provider qualifications for assigned territories.
• Ability to attend insurance and industry/business functions to promote and present a positive image of the Company.
• Proficiency in Microsoft Office computer applications including Word and Excel.
• Analytical ability, in order to analyze and interpret information; and make profitable decisions about risks.
• Attention to detail in processing information, establishing priorities, and expense management.
• Solid analytical and problem-solving skills, including formulating logical and objective conclusions.
• Ability to assess the urgency and importance of a situation and take appropriate action.
• Requires the exposure to various manufacturing, industry and business environments where certain requirements regarding the use of personal protective equipment may be necessary; the ability to inspect various types of risks and independently evaluate according to company standards.
• Ability to communicate effectively and professionally; verbally, in writing, through virtual and in-person presentations with various constituencies and at all levels in and outside of the organization, including agency partners, outside customers and clients.
• Demonstrated commitment to ongoing professional development to ensure we are providing our customers with competent and relevant consulting advice.
• Self-driven to accept new responsibilities, and work in collaboration or independently to help develop solutions to identified operational needs in support of our overall mission.
• Physical ability to climb stairs and ladders; walk long distances over uneven terrain, to reach remote areas during visits to all types of operations.
• Must possess a valid driver’s license, the ability to drive long distances to reach client/agency sites and have an acceptable driving record.

Nice To Haves

• Advanced degree and/or professional designation/certification (GSP, ASP, CSP or ARM) preferred.

Responsibilities

• Develop and execute risk improvement suggestions and service plans to reduce policyholder loss exposure, improve Company profitability and aid in client retention by thoroughly evaluating a client’s facilities and needs; cultivate and develop high quality company-client working relationships by visiting and communicating with clients and agents on a regular and timely basis as necessitated by business needs and company guidelines.
• Prescreen selected new business submissions, including site visits and inspections; communicate via verbal and written processes to Underwriting to aid in risk selection in a thorough, accurate and timely manner. Define and communicate client needs and expectations through the prescreen process.
• Prioritize, execute and document risk management activities according to Company standards for an assigned book of business including review file and loss information, conduct hazard assessment surveys, communicate with team, organize service calls, prospect surveys, and agency visits. Manage the book of business by proactively monitoring results, communicating and developing working relationship with underwriting, claims, finance, and others as necessary. This can include work with Traditional, Inova® and Specialty Risk accounts according to established pre-screen and servicing guidelines. Independently support Risk Management, UW and Claims efforts in developing materials for, and presenting at, Stewardship and Point of Sale meetings.
• Manage return-to-wellness initiatives by working collaboratively with agents, clients, claims, and underwriters to actively promote our ecovery® strategies; and ensure proper return to work guidelines and procedures are established, followed and achieved.
• Research operations and hazards of risks to provide effective consultative services; develop and share resources and support materials with colleagues. Maintain knowledge of appropriate standards and best practices; attend courses and functions to develop job knowledge and maintain certifications.
• Identify catastrophic loss exposures, follow-up with appropriate actions and communications; conduct accident investigations and follow up with “Lessons Learned.”
• Attend and/or participate in monthly team account review meetings prepared to discuss adverse accounts, solutions for handling these accounts, and other relevant topics.
• Maintain knowledge of appropriate standards and best practices; attend courses and functions to develop job knowledge, maintain certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level