Workers’ Compensation Representative
About The Position
Our growing client is seeking an experienced Workers' Compensation representative will be responsible for managing the full lifecycle of workers' compensation claims, return-to-work and light-duty programs, leave administration (FMLA, ADA, WC, disability, personal leave) . This position ensures compliance, timely communication, accurate documentation, and alignment between HR and the department The position is an employee-facing and roles that that leads and manages WC cases, ensures accurate benefits coordination, and directly supports injury-related investigations and OSHA reporting. KEY RESPONSIBILITIES Workers' Compensation Case Management Serve as the primary point of contact for WC claims and injured employees. File First Reports of Injury and coordinate with insurance carriers and TPAs. Review accident and incident reports for ac curacy and completeness. Conduct employee interviews, gather statements, and complete HR-facing investigation documentation . Track medical care, restrictions, follow-up appointments, and lost time. Coordinate Return-to-Work and light-duty assignments , including managing partnerships with external light-duty providers. Communicate with adjusters on medical updates, compensability, restrictions, and case progress. Maintain OSHA 300, 300A, and 301 logs and ensure OSHA compliance. Lead the preparation of WC and OSHA-related reports for HR and Risk. Leave Administration Manage and process WC cases Ensure timely issuance of all legally-required notices and documentation. Oversee ADA interactive process and coordinate necessary accommodations. Maintain accurate leave tracking, timelines, and return-to-work compliance. Communicate leave status updates to employees, managers, and stakeholders. Coordinate benefits eligibility, premium payments, and leave-related adjustments. Benefits Administrati on Assist with benefits billing, auditing, and reconciliation. Coordinate benefits continuation during leaves and WC periods. Liaise with benefits vendors to resolve issues and improve employee experience. Safety, Risk & Compliance Collaboration Work closely with the HR and safety team to: Review injury trends Align return-to-work timelines Improve reporting and case-handling outcomes Partner with Safety Managers on documentation needs and regulatory support.
Requirements
- 5 years of workers ' compensation case management and leave administration experience
- Bachelor's degree in Human Resources , Business Administration, Finance, or related field ( CCP or CEB S ideal but not )
- Strong experience with return-to-work programs and modified /light-duty coordination
- Knowledge of WC regulations, ADA, OSHA requirements ( FMCSA/DOT standards ideal)
- Prior experience working with TPAs and insurance carriers
- Strong documentation, organization, and case tracking skills
- Excellent communication and employee support ability
- HRIS, benefits system, or claim management software experience preferred
- Transportation/ logistics or safety-sensitive industry experience strongly preferred
Responsibilities
- Workers' Compensation Case Management Serve as the primary point of contact for WC claims and injured employees.
- File First Reports of Injury and coordinate with insurance carriers and TPAs.
- Review accident and incident reports for ac curacy and completeness.
- Conduct employee interviews, gather statements, and complete HR-facing investigation documentation .
- Track medical care, restrictions, follow-up appointments, and lost time.
- Coordinate Return-to-Work and light-duty assignments , including managing partnerships with external light-duty providers.
- Communicate with adjusters on medical updates, compensability, restrictions, and case progress.
- Maintain OSHA 300, 300A, and 301 logs and ensure OSHA compliance.
- Lead the preparation of WC and OSHA-related reports for HR and Risk.
- Leave Administration Manage and process WC cases Ensure timely issuance of all legally-required notices and documentation.
- Oversee ADA interactive process and coordinate necessary accommodations.
- Maintain accurate leave tracking, timelines, and return-to-work compliance.
- Communicate leave status updates to employees, managers, and stakeholders.
- Coordinate benefits eligibility, premium payments, and leave-related adjustments.
- Benefits Administrati on Assist with benefits billing, auditing, and reconciliation.
- Coordinate benefits continuation during leaves and WC periods.
- Liaise with benefits vendors to resolve issues and improve employee experience.
- Safety, Risk & Compliance Collaboration Work closely with the HR and safety team to: Review injury trends Align return-to-work timelines Improve reporting and case-handling outcomes Partner with Safety Managers on documentation needs and regulatory support.
Benefits
- Competitive base salary with annual incentive opportunity
- Comprehensive benefits package (medical, dental, vision, life, disability)
- 401(k) with company match
- Paid time off and paid holidays
- Professional development and certification support
- Opportunity to influence organizational culture through rewards and recognition strategy
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
