Workers’ Compensation Representative

Classic Westchester • Hoffman Estates, IL

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About The Position

Our growing client is seeking an experienced Workers' Compensation representative will be responsible for managing the full lifecycle of workers' compensation claims, return-to-work and light-duty programs, leave administration (FMLA, ADA, WC, disability, personal leave) . This position ensures compliance, timely communication, accurate documentation, and alignment between HR and the department The position is an employee-facing and roles that that leads and manages WC cases, ensures accurate benefits coordination, and directly supports injury-related investigations and OSHA reporting.

Requirements

• 5 years of workers ' compensation case management and leave administration experience
• Bachelor's degree in Human Resources , Business Administration, Finance, or related field ( CCP or CEB S ideal but not )
• Strong experience with return-to-work programs and modified /light-duty coordination
• Knowledge of WC regulations, ADA, OSHA requirements ( FMCSA/DOT standards ideal)
• Prior experience working with TPAs and insurance carriers
• Strong documentation, organization, and case tracking skills
• Excellent communication and employee support ability
• HRIS, benefits system, or claim management software experience preferred
• Transportation/ logistics or safety-sensitive industry experience strongly preferred

Nice To Haves

• HRIS, benefits system, or claim management software experience preferred
• Transportation/ logistics or safety-sensitive industry experience strongly preferred

Responsibilities

• Workers' Compensation Case Management Serve as the primary point of contact for WC claims and injured employees.
• File First Reports of Injury and coordinate with insurance carriers and TPAs.
• Review accident and incident reports for ac curacy and completeness.
• Conduct employee interviews, gather statements, and complete HR-facing investigation documentation .
• Track medical care, restrictions, follow-up appointments, and lost time.
• Coordinate Return-to-Work and light-duty assignments , including managing partnerships with external light-duty providers.
• Communicate with adjusters on medical updates, compensability, restrictions, and case progress.
• Maintain OSHA 300, 300A, and 301 logs and ensure OSHA compliance.
• Lead the preparation of WC and OSHA-related reports for HR and Risk.
• Leave Administration Manage and process WC cases Ensure timely issuance of all legally-required notices and documentation.
• Oversee ADA interactive process and coordinate necessary accommodations.
• Maintain accurate leave tracking, timelines, and return-to-work compliance.
• Communicate leave status updates to employees, managers, and stakeholders.
• Coordinate benefits eligibility, premium payments, and leave-related adjustments.
• Benefits Administrati on Assist with benefits billing, auditing, and reconciliation.
• Coordinate benefits continuation during leaves and WC periods.
• Liaise with benefits vendors to resolve issues and improve employee experience.
• Safety, Risk & Compliance Collaboration Work closely with the HR and safety team to: Review injury trends Align return-to-work timelines Improve reporting and case-handling outcomes Partner with Safety Managers on documentation needs and regulatory support.

Benefits

• Competitive base salary with annual incentive opportunity
• Comprehensive benefits package (medical, dental, vision, life, disability)
• 401(k) with company match
• Paid time off and paid holidays
• Professional development and certification support
• Opportunity to influence organizational culture through rewards and recognition strategy

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level