Workers Compensation Referral Coordinator

Redbud Physical Therapy

2d•Hybrid

About The Position

Physical Therapy Central and Redbud Physical Therapy, members of the Confluent Health family, are looking for a Full Time Workers Compensation Referral Coordinator to join our team! We are seeking a full-time Workers Compensation Referral Coordinator with a strong understanding of workers compensation processes, authorization requirements, and referral management. This role is ideal for a detail-oriented professional who thrives in a fast-paced environment, can manage multiple priorities, and is comfortable representing the organization at industry events and conventions. Location: Hybrid Schedule: Full-Time (40 hours per week) Travel: Required (Workers Compensation conferences and conventions) How Physical Therapy Central and Redbud Physical Therapy Supports You: Competitive salary Employee-centric work culture from the top, down! Medical, dental, vision, STD, LTD insurances Generous PTO 401(k) Employer Matching Free Life Insurance Parental Perks! And more!

Requirements

High School Diploma/GED required
Strong understanding of workers compensation systems, referrals, and authorization requirements
Prior experience in workers compensation, medical referrals, case management, or a related field preferred
Ability to pull reports, analyze data, and present findings clearly
Excellent organizational, communication, and follow-up skills
Comfortable traveling for industry events and representing the company professionally
Proficient in Microsoft Office and/or relevant referral management systems
Ability to work independently while collaborating with a team

Responsibilities

Coordinate and manage workers compensation referrals from intake through authorization
Demonstrate a strong working knowledge of workers compensation guidelines, payer requirements, and authorization processes
Communicate effectively with adjusters, case managers, employers, attorneys, and internal teams
Pull, review, and analyze reports related to referrals, authorizations, and outcomes
Track referral performance, follow up on pending items, and ensure timely resolution
Maintain accurate and up-to-date documentation in internal systems
Attend and travel to workers compensation conventions, conferences, and networking events as needed
Build and maintain professional relationships within the workers compensation community
Assist leadership with data collection, reporting, and process improvement initiatives