West Bend Mutual Insurance-posted 3 months ago
$53,459 - $83,819/Yr
Full-time
Remote • Appleton, WI
Funds, Trusts, and Other Financial Vehicles

This position will be responsible for managing claims in the following preferred jurisdictions: IN, MI, WI. The position offers both remote and hybrid work locations. Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule. Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events.

  • Handle moderate to complex claims with minimal supervision and guidance from the manager.
  • Utilize current Claims technology.
  • Research and formulate a basis on which coverage decisions will be made.
  • Conduct thorough investigations, evaluate damages and liability.
  • Negotiate settlements with insureds, claimants and attorneys.
  • Active file management, ensuring proper reserving.
  • Participation in training activities.
  • Presentation of claims to Committee and supervision of litigated files.
  • Serve as a mentor for others in the team or department.
  • Consistently exhibit a high level of customer service and adherence to department audit guidelines.
  • Proficiency with computers and current technology.
  • Interpersonal skills.
  • Negotiation skills and problem solving skills.
  • Prior experience handling large and complex claims.
  • Oral and written communication skills.
  • Bachelor's degree in Business, Insurance or related field.
  • Associate in Claims designation.
  • Associate in General Insurance designation.
  • CPCU coursework or other continuing education.
  • Medical & Prescription Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Short and Long Term Disability
  • Flexible Spending Accounts
  • Life and Accidental Death & Disability
  • Accident and Critical Illness Insurance
  • Employee Assistance Program
  • 401(k) Plan with Company Match
  • Pet Insurance
  • Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates.
  • Bonus eligible based on performance.
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