Workers’ Compensation and Return-to-Work Program Analyst

University of California San Francisco • San Francisco, CA

3d

About The Position

The Workers’ Compensation Return-to-Work Program Analyst, reports to the Manager of Workers’ Compensation and Ergonomics. This position is responsible for administering all aspects of the transitional work and case management program, as it applies to UCSF Health Workers’ Compensation. In addition, has the authority to make decisions necessary to mitigate loss workdays, implement process improvement and injury mitigation programs. The analyst facilitates return-to-work efforts by effectively communicating with employees, departments, medical providers and external partners (such as the third-party administrator). This position supports the Health System by providing resources and training to managers and employees regarding Workers’ Compensation benefits and processes. This role works closely and collaboratively with Occupational Health Services, Ergonomics, Disability Management Services, HR Leaves of Absence, department leaders and other applicable parties to facilitate the return-to-work process. The Workers’ Compensation Analyst/ Return to Work Program Coordinator position assists in upholding compliance standards with state and federal laws and university policies. This position serves as the back up to the Workers’ Compensation Analyst positions and department manager as necessary. The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $69,700 - $125,000 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Requirements

• Bachelor's degree in related area and / or equivalent workers’ compensation experience / training
• Five (5) years of California Workers’ Compensation claims administration and case management experience
• Experience working with diverse populations who may be in crisis and/or needing time sensitive responses to information requests
• Experience working with HIPPA protected information and knowledge of medical terminology.
• Demonstrated ability to work independently and as part of a team.
• Demonstrated proficiency of Microsoft Word, Excel, PowerPoint, Internet Explorer, Smartsheet, and Outlook to generate correspondence, analyze data, create reports, and build presentations
• Excellent organizational and time management skills
• Thorough knowledge in California Workers’ Compensation regulations.
• Proven interpersonal skills, customer service orientation, active listening skills, and organizational skills
• Proven ability to concisely present complex workers’ compensation and injury information, and make recommendations verbally and in writing
• Proven ability to use critical thinking and analytical skills to solve problems
• Strong skills required to develop and communicate California Workers’ Compensation and internal processes effectively to diverse populations

Nice To Haves

• Prior medical/hospital work experience
• Workers’ Compensation, Risk Management or an equivalent injury prevention certification preferred

Responsibilities

• Administering all aspects of the transitional work and case management program
• Mitigating loss workdays
• Implementing process improvement and injury mitigation programs
• Facilitating return-to-work efforts by effectively communicating with employees, departments, medical providers and external partners
• Providing resources and training to managers and employees regarding Workers’ Compensation benefits and processes
• Works closely and collaboratively with Occupational Health Services, Ergonomics, Disability Management Services, HR Leaves of Absence, department leaders and other applicable parties to facilitate the return-to-work process
• Assists in upholding compliance standards with state and federal laws and university policies
• Serves as the back up to the Workers’ Compensation Analyst positions and department manager as necessary

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees