Workers' Comp Underwriting Assistant Manager

Zenith Insurance Company•Roseville, CA

2d•$129,000 - $150,000

About The Position

Zenith is a team of Workers' Compensation Specialists committed to helping businesses succeed by protecting against the financial and human consequences of workplace injuries, providing for the needs of injured employees and making the workplace safer. To distinguish ourselves as the desired provider of Workers' Compensation Insurance, values such as collaboration, work-life balance, and integrity are placed at the center of all our operations. In addition, Zenith supports career advancement through a dedication to ongoing learning and development. An individual coming to Zenith will not only receive competitive compensation and a comprehensive benefits package, but continuous opportunities to grow as a professional. Overview Under general direction, oversees the operations, processes and workflow of an underwriting team. Team may include professional employees and/or support staff.

Requirements

Workers' Compensation Underwriting experience required
Leadership or Supervisor expierance is a must
High School Diploma or equivalent combination of training/experience required
Bachelor’s Degree or equivalent combination of training/experience required
5+ years or Workers' Compensation Underwriting experience required.
Prior supervisory or team lead experience required.
Ability to understand and articulate Zenith’s underwriting philosophy and standard industry procedure.
Work experience demonstrating progressively responsible leadership readiness.
Knowledge of workers’ compensation policy rules.
Strong presentation and listening skills.
Strong oral and written communications skills used to explain, teach, and document.
Advanced skill in data analysis.
Ability to determine appropriate workloads and strategies for peak periods.
Strong reading and math skills.
PC literacy required.
Driver License in good standing.

Responsibilities

Achieves planned results through decisions and actions based on professional methods, business principles, and practical experience.
Creates an environment within the team that fosters creativity, innovation, teamwork, engagement, and growth.
Manages peak workloads, develops strategies on how to handle volume in a timely manner.
Will recommend or make decisions regarding existing or new programs that have a significant impact on operations and carry potential consequences if unsuccessful.
Conducts regularly scheduled meetings to discuss team results and recognize employees; maintains open communication within the team.
Uses file reviews to ensure underwriting guidelines and authorities are followed and quality standards are met.
Participates in hiring decisions, coaching, and disciplinary actions as necessary.
Assists manager in selecting highly qualified new hires for open department positions.
Provides appropriate supervision, coaching, and mentoring to assigned staff.
Provides on-going performance feedback to direct reports.
Conducts annual performance reviews on staff.
In consultation with the underwriting manager addresses performance management issues timely and appropriately.
Assigns staff to special projects or task forces for development.
Works very closely with others in the department and branch to promote teamwork.
Applies principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions.
Work productively and harmoniously with others on a consistent basis.
Respond positively to direction and feedback on performance.
Consistently maintain professional and appropriate demeanor.
Perform other duties/projects as assigned.