Workers Comp Claims Adjuster

City of Aurora•Aurora, CO

About The Position

Adjusts lost time and medical-only workers’ compensation claims for all City employees as a member of the Risk Management Division of the Finance Department.

Requirements

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Education: Bachelor's degree in business administration or a related field.
Experience At least 5 years of experience in workers' compensation lost time claims adjustment.
An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Required Colorado driver’s license with a good driving record.
This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.

Nice To Haves

Knowledge Knowledge of applicable State of Colorado workers’ compensation Statutes and Administrative Rules
Personal computer software application including database, spreadsheet, and word processing applications.
Skills: Strong interpersonal skills.
Abilities: Ability to establish and maintain effective working relationships with claimants, employees, and citizens.
Ability to handle sensitive situations with tact and diplomacy and to communicate effectively both verbally and in writing.
Ability to use de-escalation techniques to handle sensitive/emotional situations.
First Aid and CPR

Responsibilities

Adjusts lost time and medical-only workers’ compensation claims
Performs investigations of claim incidents to verify compensability of claims and to determine the nature and extent of the claim, as well as methods to prevent future accidents and injuries
Communicates with injured City employees, supervisors, and managers as well as other City personnel, medical personnel, attorneys, and insurance carriers
With management approval, conducts settlement negotiations and, when negotiations are successful, administers and prepares settlement documents.
Coordinates return to work status with employees, supervisors, and medical personnel
Initiates and administers subrogation actions
Coordinates litigation with outside counsel and prepares correspondence to all parties
Timely files all admissions and other filings in accordance with the State of Colorado statutes and administrative rules
Calculates claim reserves and sets reserves with management approval
Maintains database and records related to claims function in the Risk Management Information System (RMIS)
Coordinates with the Safety work unit to prevent future accidents.
Assists in the preparation of training sessions and materials
Performs other duties as assigned.
This job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Benefits

Competitive total compensation package
Well-Funded General Employees Retirement Plan
Light rail station minutes away
On-site fitness center and overall employee well-being programs
Internal educational programs to assist with career advancement
Access to innovation workspaces
Competitive total compensation package
Rich benefits package with low employee costs
Generous paid-time-off program (Vacation, Sick and Personal leaves)
Retirement pension plan
Rewarding public sector work impacting a large and diverse community
Growing city and employee population
Expansive perk benefits such as free Recreation Center Membership, wellness programs, tuition assistance, career advancement, performance bonus programs, etc.
On-site fitness center and wellness programs
Remote work opportunities