Workers Comp Claims Account Supervisor
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About The Position
NJM is seeking a Workers’ Compensation (WC) Claims Account Supervisor. This is a full-time position and offers a hybrid schedule after training with a required Tuesday, Thursday and another day in our Hammonton office. The WC Claims Account Supervisor will be responsible for supervising a team of claim specialists and provide support to ensure achievement of appropriate claim outcomes through consistent execution of best claims practices. At NJM, our WC Claims Department empowers our employees to focus on delivering guidance and empathy to our customers because the claims experience is both emotional and memorable. As a department driven by service and customer advocacy, we are committed to providing transparent, empathetic guidance and collaborative engagement during the life of a claim. The WC Claims Department takes pride in being a key component in the growth and success of our policyholders’ business operations. To meet these expectations, WC Claims Account Supervisors and their teams are supported by a dedicated call center who can field calls for them and other specialized units who are responsible for setting reserves, making permanency payments, and following through subrogation so they can dedicate the time needed to overseeing the claims management and Claims Customer Experience. Many of our staff are long tenured with a focus on building relationships, not only with our customers, but with each other providing for a positive and nurturing work environment. Hours: Monday to Friday 8:00AM- 4:15PM (Hours can vary depending on start time). Salary: $86,020 to $108,497 (Salary is commensurate with experience and credentials). The Claims Account Supervisor will utilize their knowledge of Workers’ Compensation Claims to guide staff with Medical Only and Time Loss claims. This position will supervise claims staff and provide support to provide support to ensure achievement of appropriate claim outcomes through consistent execution of best claims practices. This role can be based in NJM’s Hammonton, NJ office location.
