Investigate and manage workers' compensation claims in multiple jurisdictions. Coordinate with nurse case managers, counsel, external vendors, and insureds for efficient claims handling. Complete and document initial loss investigations to determine compensability. Establish initial and subsequent reserves for anticipated exposure. Review medical bills for a causal relationship to reported claims. Liaison with insureds, nurse case managers, and counsel to oversee claim management and facilitate return to work. Develop and maintain action plans to ensure reserve adequacy and timely resolution of claims. Negotiate settlement of claims within designated authority. Prepare and present claim review summaries for insureds, brokers, and internal contacts as requested. Participate in discussions with insureds and counsel on strategies for successful claim closure. Provide guidance and assistance to insureds and brokers on timely reporting of claims. Manage insured onboarding, including training on claims reporting and use of the insured portal.
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Job Type
Full-time
Career Level
Mid Level