Workday Technology Consultant (Finance Module)

AAA-The Auto Club Group

79d • $90,000 - $115,000

About The Position

Workday Technology Consultant – The Auto Club Group. Serve as the lead technology expert responsible for Workday system configurations for an assigned COE/module. Support all phases of system functionality to include maintenance, administration, data management, complex reporting, and other operations associated with assigned discipline. Design, build, test, and deploy configuration changes, reports, or dashboards. Develop data integrity protocols and security controls. Monitor performance of the technology and software. Maintain the integrity of the existing structure, security, and data. Investigate, troubleshoot, and resolve issues that arise regarding systems and data associated with assigned discipline/module. Use knowledge of processes and interconnectivity with other COE processes to advise and recommend technical solutions. Analyze system configurations and update processes to resolve issues, gain process efficiency and improve data integrity. Lead projects and project teams responsible for reviewing, testing, and implementing upgrades, patches. Provide end user training on system functionality and business processes. Lead vendor relationships and stay informed of industry trends and new technologies. Serve as a point of contact with internal and external stakeholders. Continue to develop advanced knowledge of assigned COE, as well as standard knowledge of other COEs, ACG business strategy and competitive environment. Understand and recommend enhancements to internal department policies and procedures.

Requirements

• College level coursework in related business line/field.
• Two years of Workday or other technology platform experience.
• Experience in analyzing, testing, documenting, implementing and/or deployment of business systems.
• Experience in planning, organizing, controlling, monitoring, and reporting projects.
• Experience in designing business unit specific systems.
• Experience in training others on technical or new application projects.
• Experience in investigating and resolving production problems.
• Experience in coordinating support activities with multiple vendors and internal departments.
• Experience in database administration including programming complex reporting.
• Proficiency in using PC software applications such as MS Word, Excel, PowerPoint, Access, etc.

Nice To Haves

• Bachelor’s Degree in related business line/field.
• Knowledge of company policies and procedures related to a centralized call center environment.
• Knowledge of telephone call center operation.
• Knowledge of remote hardware/software management.
• Knowledge of computer assisted design (CAD).
• Knowledge of automated call dispatch and call center technology.
• Knowledge of wireless and mobile communications.

Responsibilities

• Serve as the lead technology expert responsible for Workday system configurations for an assigned COE/module.
• Support all phases of system functionality including maintenance, administration, data management, complex reporting, and other operations.
• Design, build, test, and deploy configuration changes, reports, or dashboards.
• Develop data integrity protocols and security controls.
• Monitor performance of the technology and software.
• Maintain the integrity of the existing structure, security, and data.
• Investigate, troubleshoot, and resolve issues regarding systems and data.
• Advise and recommend technical solutions based on knowledge of processes and interconnectivity.
• Analyze system configurations and update processes to resolve issues and improve data integrity.
• Lead projects and project teams for upgrades and patches.
• Provide end user training on system functionality and business processes.
• Lead vendor relationships and stay informed of industry trends and new technologies.
• Serve as a point of contact with internal and external stakeholders.
• Continue to develop advanced knowledge of assigned COE and ACG business strategy.

Benefits

• 401k Match
• Medical
• Dental
• Vision
• PTO
• Paid Holidays
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees