Workday System Administrator

Babson College-posted 3 months ago

Wellesley, MA

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The Workday System Administrator supports and manages Babson College’s Workday platform, with emphasis on the Student Information System, and specific areas of Finance. This role independently handles tenant management, system configuration, security administration, and upgrades, while also developing documentation and ensuring data integrity. Responsibilities include troubleshooting issues; monitoring system health; supporting custom application development via Workday Extend; staying current with platform updates; and collaborating closely with the Workday Platform Manager, Workday Operations team and campus stakeholders to maintain a secure, efficient, and well-aligned system environment.

Maintain a complete understanding of the system to act as a liaison between IT and functional areas within Student Information System, Finance, and Human Capital Management.
Serve as the secondary security administrator for the student portion of the Workday Platform (and Finance as needed).
Extend custom application design, build, and deploy using Workday Extend.
Manage and maintain security groups, roles, and mapping to business processes, ensuring segregation of duties and compliance.
Troubleshoot Workday Student area concerns related to business processes and domains, including access issues, conditional rules, and more.
Support and communicate Workday releases and enhancements to maximize the system's capabilities.
Maintain proper security to protect confidential information by documenting security changes and testing all security memberships.
Follow and enhance change control processes for security related changes and integrations.
Ensure a production quality system by collaborating with Platform Manager and other cross functional leads to troubleshoot and resolve production application issues.
Monitor system health, scheduled jobs, alerts and notifications and proactively address any key changes that are needed.
Remain knowledgeable of the Workday roadmap and upcoming product releases.
Participate in project scoping activities by collaborating with key Workday platform stakeholders.
Assume additional responsibilities as required.

Bachelor’s Degree.
A minimum of 3-5 years of experience in higher education and student information systems.
Must have 2-3 years of Workday experience including knowledge of Workday integrations (e.g., Studio, Core Connectors, EIBs, PICOFs, Web Services & REST APIs).
Must have project management experience, leading multiple work-streams or small teams.
Must have excellent analytical and problem-solving skills.
Must have superior verbal and written communications skills with the ability to express technical concepts clearly.
Ability to effectively handle multiple tasks and priorities.
Must have strong attention to detail and ability to meet deadlines.
Ability to be a motivated, independent learner with a passion for IT topics.
Ability to manage ambiguity and thrive in a fluid environment.
Must have strong computer skills including proficiency in Google Drive/Docs and Microsoft Office (Word, Excel, PowerPoint, Outlook/Calendar).
Must be highly independent and able to take initiative.

Prefer previous experience with Workday Extend.
Prefer previous experience in student system implementations.
Prefer Workday certification.

Learning and development opportunities.
Outstanding benefits.
Rich rewards.
Wellness programs.
Genuine dedication to creating a diverse, multicultural and inclusive community.

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