The Senior Analyst works within the People Technology team and supports the global Western Union for a combination of Payroll, Absence, and Time Tracking (PATT), plus other modules as needed. This role is responsible for building and maintaining Workday configuration, system administration, using Software Development Lifecycle methodology. Provide HR system administration, including business process configuration, reporting development, end user training, and audit management in support of maintaining Workday as a best-in-class employee experience forward platform. Partner with the other Workday team members, IT, COEs, business partners, vendors, and business leaders to effectively meet the HR technology needs of the organization. Configure complex Workday business processes with a focus on Absence, Time Off, Time Tracking and/or Payroll, plus other modules as needed. Perform additional Workday administrative functions including tenant configuration, data loads, integrations, and reporting. Review business procedures/workflows to ensure system features are being fully utilized and identify Workday features that may improve efficiency. Cohabitate in Sandbox environments and work within an established, well-controlled systems environment by defining, documenting, and enforcing system standards. Provide pre- and post-launch end-user support, change management, issue resolution, testing, and training to enhance and optimize Workday processes. Document technology specifications for current and future configuration. Maintain accurate change management documentation to satisfy internal/external audit controls and compliance practices. Understand Workday's Implementation Methodology and use it on all projects. Function as the domain support for feature releases and issue resolution, supporting to define scope, prioritize, plan, and implement system changes and enhancements. Maintain working functional knowledge of HR and HR systems across multiple functions and teams, driving community collaboration and a commitment to a great support service experience. Foster ongoing Workday relationships - relevant memberships and engagement in Workday Community and, User Groups. Function as support to business partners and work to enhance their understanding of Workday.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Industry
Credit Intermediation and Related Activities
Education Level
Bachelor's degree