Workday Optimization Manager

Guidehouse•McLean, VA

2d•$130,000 - $216,000•Hybrid

About The Position

Manage and lead the Optimization program for the Workday Practice. This includes activities related to production support, planned assessments, Phase X deployments, and advising on Workday program governance and support models Build and nurture relationships with each client and develop a regular meeting cadence for status updates as the primary point of contact Build and nurture relationships with internal client support team, gaining an understanding of areas of expertise, backup resources and availability Lead activities designed to prioritize and develop effort estimates for client support requests Assign the appropriate functional and technical resource to support client needs Monitor progress of client support requests and intervene when needed to continue progress and meet client needs Collaborate with Resource Manager to identify resources to support client needs Coordinate resource logistics and planning with clients including introductions and tenant access Develop and maintain procedures necessary for engagement start-up with new clients Lead kick-off meetings with new clients to set expectations and gather information needed for project start-up Lead kick-off meeting and periodic status meetings with the internal Guidehouse support team to set expectations and share information related to new client and engagement activities Develop, maintain and present to clients the budget analysis used to monitor planned vs actual hours and budget spent Train client on internal Guidehouse tools used to manage engagement initiatives (project portal, etc.) Assist clients with tenant management Assist clients with the features and use of Workday Community Assist consultants to prioritize work, schedule meetings and overcome obstacles as needed. Provide support in the development of RFP/RFI responses, SOW language and orals presentations is it relates to post-production support and optimization services.

Requirements

Bachelor's degree with a MINIMUM of FOUR (4) years of experience using Workday or other ERPs in post production support/optimization; OR a Master's degree with a MINIMUM of TWO (2) years of experience using Workday or other ERPs in post production support/optimization. Years of experience can be substituted for a degree, such as NO degree with a MINIMUM of EIGHT (8) years of experience using Workday or other ERPs in post production support/optimization
A MINIMUM of THREE (3) years of work experience with Workday
Experience leading Workday client initiatives in a production environment
Experience advising clients on proper governance and support models
Up to 25% travel with a focus on work from home and/or Guidehouse office; consultants may provide on-site support for key milestones as needed

Nice To Haves

Workday Engagement Manager Certification
Workday Public Sector experience preferred

Responsibilities

Manage and lead the Optimization program for the Workday Practice.
Build and nurture relationships with each client and develop a regular meeting cadence for status updates as the primary point of contact
Build and nurture relationships with internal client support team, gaining an understanding of areas of expertise, backup resources and availability
Lead activities designed to prioritize and develop effort estimates for client support requests
Assign the appropriate functional and technical resource to support client needs
Monitor progress of client support requests and intervene when needed to continue progress and meet client needs
Collaborate with Resource Manager to identify resources to support client needs
Coordinate resource logistics and planning with clients including introductions and tenant access
Develop and maintain procedures necessary for engagement start-up with new clients
Lead kick-off meetings with new clients to set expectations and gather information needed for project start-up
Lead kick-off meeting and periodic status meetings with the internal Guidehouse support team to set expectations and share information related to new client and engagement activities
Develop, maintain and present to clients the budget analysis used to monitor planned vs actual hours and budget spent
Train client on internal Guidehouse tools used to manage engagement initiatives (project portal, etc.)
Assist clients with tenant management
Assist clients with the features and use of Workday Community
Assist consultants to prioritize work, schedule meetings and overcome obstacles as needed.
Provide support in the development of RFP/RFI responses, SOW language and orals presentations is it relates to post-production support and optimization services.

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend