Workday HR Systems Specialist II

PCI Pharma Services•Philadelphia, PA

About The Position

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

Requirements

Bachelor’s degree in human resources, information technology, or a related field.
7+ years of experience with Workday HR information systems (HRIS), including configuration, reporting, and data management.
Workday configuration experience in one or more HR modules: Recruiting, Benefits, Performance, Comp, Payroll, Absence, or Time Tracking.
Able to modify/update Workday business processes, eligibility rules, and condition rules.
Ability to navigate stakeholder relationships and accurately gather their requirements.
Effective communication in translating technical information into clear, user-friendly communications for HR and other business partners.
Ability to troubleshoot issues and propose practical solutions.
Adaptable and able to pivot quickly to changing requirements and business needs.

Nice To Haves

In depth knowledge & experience with Payroll, Absence, or Time preferred.
Working knowledge of the interdependencies of Workday modules and an awareness of potential downstream impacts of any configuration changes.
Workday Reporting or Integrations experience a plus.

Responsibilities

Effectively working with the team to prioritize work and establish a strong partnership with HR to ensure clear governance in how value is delivered to the end users with the goal of providing an amazing employee experience.
Demonstrate ability to provide Tier 1 & Tier 2 user support, troubleshooting, and education to HRIS users, primarily HR team members.
Partners with HR team members in business process enhancements.
Assist in the review, testing and implementation of upgrades or patches.
Support in the maintenance and updating of the HRIS database, including employee records, organizational structures, job profiles, and other relevant data.
Serve as a primary point of contact for HRIS related inquiries by way of the internal ticketing system and appropriately assign tickets to WD support team members.
Partner with cross-functional team members and HR on HRIS-related issues/enhancements/queries.
Participate and contribute to the pro-active review and implementation of process improvements to ensure enhancement of user experience and improve data management.
Communicate and partner with key external vendors as needed.
Generate standard and ad-hoc reports, dashboards, and analytics to support HR and business decision-making.
Assist in developing and maintaining regular reporting processes to provide timely and accurate data to stakeholders.
Assure data integrity of internal HR systems and databases; monitor system access and user permissions to safeguard sensitive HR data.
Provide ad-hoc operational support, special programs and initiatives as needed.