Workday HR Data Analytics & Reporting Specialist

Customers Bank • New York, NY

67d • $125,000 - $150,000

About The Position

We are seeking a detail-oriented and analytical HR Data, Reporting & Analytics Specialist to join our team. This role is responsible for collecting, managing, analyzing, and reporting on HR data to support data-driven decision-making, to improve efficiency. Collaborates with the team to analyze metrics and provide informed recommendations for action. The role will also contribute to HR operations efficiencies and play a role in managing cross-functional HR projects to ensure successful execution of strategic priorities.

Requirements

• Bachelor's degree in Human Resources, Business Administration, Data Analytics, or related field required.
• 5-8 years of experience in HR analytics, reporting, or HR operations roles.
• Financial industry experience a plus.
• Experience managing HR projects or cross-functional initiatives is highly desirable.
• Strong data skills with tools such as Excel (advanced), Power BI, Tableau, or similar.
• Experience with SQL, Python, or other scripting tools for data extraction is a plus.
• Familiarity with project management tools (e.g., Asana, Smartsheet, Jira, Microsoft Project).
• Strong analytical and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent attention to detail and data accuracy.
• Strong interpersonal and communication skills to collaborate with various stakeholders.
• Service mind-set that fosters collaboration, building strong relationships, and a 'Wow' experience for stakeholders.

Nice To Haves

• Experience with HRIS platforms, with Workday required.

Responsibilities

• Design, develop, and maintain HR dashboards and reports (e.g., headcount, turnover, DEI, time to fill, performance metrics).
• Ensure data integrity across HR systems (HRIS, ATS, LMS, etc.) through regular audits and validation processes.
• Generate reports with data to analyze workforce trends and provide actionable insights to HR leaders and business partners.
• Create custom reports for ad hoc requests and recurring cycles (e.g., compliance, audits, board reporting).
• Translate complex data into executive-level summaries and visualizations.
• Manage reporting calendar to ensure timely delivery of key HR metrics and compliance reports.
• Support data submission requirements for internal and external audits, surveys, and benchmarking studies.
• Maintain personnel files and digital records in accordance with internal policies and compliance standards.
• Ensure the accuracy and integrity of HR data by regularly reviewing, auditing, and updating employee records across systems.
• Respond to routine inquiries related to HR processes and systems, escalating complex issues as needed.
• Collaborate with HR team members to support day-to-day operations and drive process consistency across the function.
• Assist with new hire onboarding activities, including system data entry, documentation review, background check coordination, and ensuring timely completion of onboarding tasks.
• Support HR initiatives and projects, including systems implementations, policy rollouts, and change management efforts.
• Track and follow up on deliverables, timelines, and resource plans in coordination with HR and cross-functional teams.
• Track and communicate project status to stakeholders, ensuring risks and issues are identified and mitigated.
• Support continuous improvement initiatives that align with HR strategic goals.

Benefits

• Annual salary range of $125,000-$150,000.
• Opportunity for personal development plans.

What This Job Offers

• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees