Workday HCM/PATT Manager, Global Application Managed Services (AMS)

Collaborative Solutions • Remote, OR

409d

About The Position

The Manager, Global Application Managed Services (AMS) is responsible for providing expert guidance to the AMS management team and their members, ensuring successful end-user adoption during the Workday post-production lifecycle. This role involves assisting the sales team with various activities, leading HCM workstreams, and acting as a liaison between AMS teams and senior management. The Manager will also focus on identifying business needs, staffing projects, and maintaining a healthy work/life balance for consultants.

Requirements

• Minimum of 3-5 years of Workday Consulting experience.
• Bachelor's degree or equivalent experience.
• Workday certifications (HCM, PATT) required.
• Proven experience leading a virtual team for 2+ years.
• Required consulting characteristics: fast learner, detail-oriented, decisive, and enjoy fast-paced work environments.
• Required management characteristics: develop new relationships, cultivate growth in others, understand motivations, identify development opportunities, provide practice leadership, execute effective management techniques.

Nice To Haves

• Sales engagement experience estimating and presenting to prospects.

Responsibilities

• Lead HCM workstream for assigned accounts in the PATT workstream.
• Apply and execute various AMS & Implementation methodologies in Workday HCM engagements.
• Collaborate with the Global Delivery Center (GDC) team on daily activities and incidents.
• Provide on-call support and holiday coverage as required.
• Ensure adherence to SLA constructs.
• Coordinate with stakeholders to create high business impact.
• Contribute to the operational efficiency of the Workday practice.
• Develop reporting dashboards to improve Workday utilization.
• Work with clients to identify and resolve issues impacting project scope and timeframe.
• Maintain the Workday platform focusing on reporting, business process maintenance, and security administration.
• Ensure system design meets user needs.
• Manage multiple tasks and projects simultaneously, prioritizing effectively.
• Ensure timely delivery of project deliverables and reminders with vendors and project teams.
• Drive continual business process improvements throughout the organization.
• Lead a team of Workday consultants across multiple engagements.

Benefits

• Entrepreneurial environment that welcomes ideas.
• Opportunity to do great work.
• Outreach programs that support communities and volunteer spirit.
• Learning opportunities for current needs and advancement.
• Global operations with opportunities in North America, Europe, and Asia Pacific.
• Abundance of Affinity groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Social Assistance
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees