Workday Functional Consultant (PATT)

Syssero

5d•$120,000 - $160,000•Remote

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Summary: The Functional Consultant (PATT) will serve as a functional SME in the deployment of Workday solutions by advising, designing, configuring, documenting, and testing to ensure that issue resolution and/or projects are accomplished within the prescribed time frame and meet the specific needs of the client. A mix of consultative skills, business knowledge, technical expertise, and collaboration is needed to effectively achieve successful client results. The consultant will be a SME in at least 4 functional areas within Workday (including Payroll, Absence, and Time Tracking) and should be able to balance multiple clients or projects at the same time. The employee will demonstrate an overall average rating of 3 or higher in interpersonal skills defined below. Essential Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Functional Workday Experience: 3+ areas of experience in HCM, Benefits, Recruiting, Talent, Learning, Payroll, Compensation, Advanced Compensation, Time Tracking, Absence, etc.
Education and experience: Bachelor’s degree from four-year College or university, 3-5 years related experience and/or training; or equivalent combination of education and experience.
Workday Environment Experience: 5+ environments
Years of Workday Experience: 3+ years
Workday Implementation Experience: 2+ years
Workday Experience: Applied experience with partner solutions and follow documentation (ex, HireRight, SSO), Workday Studio as well as work with Web services and 3rd party API’s within Workday
Work authorization/security clearance requirements: Must be authorized to work in the United States.
Physical demands: Prolonged periods of sitting at a desk and working on a computer.
<25% travel. Regular travel consists of at minimum two, in-person, all staff events, one of which is required to attend in person. The location of these will vary depending on agenda, number of staff, and the ultimate goal of the event. Travel will be overnight for multiple nights. In addition, there may be client-related travel or other Syssero related travel as needed. All arrangements are company paid.

Responsibilities

Performs duties as the functional consultant on Workday projects, by demonstrating in-depth knowledge and expertise of several Workday functional areas, such as Core HCM, Benefits, Compensation, Talent, Absence, Time Tracking, Integrations, Security, Data Conversion, Payroll, etc.
Work directly with clients to research, troubleshoot, and resolve configuration issues or implementation of new functionality
Prove ability to successfully analyze, develop, implement, and document complex Workday requirements and processes
Manage incoming case queue and maintain focus on resolving customer cases quickly and effectively in line with service level agreements
Display expertise and experience with aspects of Workday implementation modules, including requirements gathering, fit or gap analysis, functional design documentation, user acceptance testing, training and deployment activities
Effectively manage, prioritize and escalate client issues as required
Possess sound analytical problem-solving and documentation skills
Manage multiple, parallel projects using exceptional organizational and time management techniques to successfully complete tasks in a timely manner with little supervision
Demonstrate ability to provide training and knowledge transfer on the Workday solution to clients through training sessions, development of work instructions, job aids, and other collateral
Analyze and recommend continued process improvements, implementations best practices and system enhancements to support clients, business strategies and operational needs, including proactive review of existing implementations against industry best practices
Lead or participate in data requirements / process design sessions, data conversion, proof-of-concept, data analysis, audit compliance, testing, end-user and training
Provide business analysis and requirements gathering skills with proven ability to think outside the box and find solutions to complex business problems
Excellent oral and written communication skills and interpersonal skills, delivering to internal team, functional and management audiences, as well as to external clients
Display practical experience gained on Workday implementation projects or Workday end user experience
Proven ability of strong analytical mindset and usage of analytics and reporting tools (e.g. pivot tables)
Demonstrate ability to proactively and effectively forecast client workload for resource planning, as well as timely completion of forecasts and weekly timesheets
Demonstrate ability to set, manage, and meet expectations and deadlines, internally and with clients
Understand the importance of client satisfaction and apply it in the process of servicing the client
Determine client needs
Display strong consulting skills, handling customer expectations