Workday Benefits and Learning Techno-Functional Consultant

Kastech Software Solutions Group

6d•Remote

About The Position

We are seeking a Workday Benefits and Learning Techno-Functional Consultant to support a client environment through configuration, optimization, and integration support across Workday Benefits and Learning. This is a hands-on role for a mid-level consultant who can work across both functional and technical areas, helping to improve business processes, configure system changes, troubleshoot issues, and support key integrations connected to these modules. The ideal candidate will have strong experience in Workday Benefits and Learning configuration, along with the technical capability to support and troubleshoot integrations, inbound and outbound data flows, and related system dependencies. This person should be comfortable partnering with business stakeholders while also handling technical analysis and solution execution.

Requirements

5+ years of Workday consulting experience with hands-on exposure to both functional and technical work
Strong experience configuring Workday Benefits and Learning
Experience supporting, troubleshooting, or developing Workday integrations related to Benefits and Learning
Understanding of Workday best practices across benefits administration, enrollment processes, and learning management
Ability to analyze business requirements and translate them into functional and technical solutions
Experience with testing, defect resolution, and production support
Strong communication skills with the ability to work across business and technical teams
Comfortable working independently in a client facing environment

Nice To Haves

Experience with EIB, Core Connectors, Studio, or Document Transformation
Familiarity with carrier feeds, benefits vendors, and third party learning content or platform integrations
Understanding of business processes, security, reporting, and downstream impacts related to Benefits and Learning
Prior experience in a complex, multi module Workday environment
BIG ON KNOWLEDGE TRANSFER and empowering client team to be self-sufficient
Workday certifications in Benefits, Learning, or Integrations preferred

Responsibilities

Configure and support Workday Benefits and Learning modules based on business and operational requirements
Review current system setup and recommend enhancements aligned to Workday best practices
Troubleshoot and resolve functional issues across benefits plans, eligibility rules, enrollment events, learning courses, campaigns, and assignments
Support configuration updates for benefit plans, life events, open enrollment, learning content structure, learner groups, and business processes
Assist with technical design, support, and troubleshooting of integrations impacting Benefits and Learning
Analyze inbound and outbound files, integration touchpoints, and data dependencies tied to vendors, carriers, and third party systems
Partner with HR, Benefits, Learning, and technical teams to gather requirements and translate them into scalable system solutions
Support testing efforts including unit testing, integration testing, regression testing, and user acceptance testing
Investigate production issues and resolve defects related to both configuration and integrations
Document business requirements, configuration decisions, integration mappings, test scripts, and issue resolutions
Provide post production support and identify opportunities to improve system stability, automation, and user experience