Work Study - IT

Benjamin Franklin Cummings Institute of Technology • Boston, MA

103d • $15

About The Position

Franklin Cummings Tech is a nationally accredited non-profit technical college that offers post-secondary education in high-demand technical and skilled trade fields. The Information Technology Work Study Program provides students with financial need the opportunity to gain real-world IT experience while assisting the FC Tech community. Students will work alongside IT support staff, engineers, and managers to answer IT questions and complete IT projects throughout the school year. The program aims to strengthen students' work ethic, professionalism, communication, collaboration, adaptability, problem-solving, customer service skills, and technical knowledge of IT hardware and software.

Requirements

• Basic IT knowledge of hardware, software, networking, printing, operating systems (Windows OS knowledge a must)
• Ability to work as part of a team
• Excellent communication skills

Responsibilities

• Preparing, deploying, fixing, updating, decommissioning, and recycling FC Tech IT hardware, including servers, workstations, networking, printers, phones, and classroom equipment
• Installing, troubleshooting, maintaining, and supporting FC Tech software applications
• Keeping up-to-date inventory records of FC Tech hardware and software
• Cleaning and organizing classrooms, labs, and equipment
• Answering IT questions and requests from users
• Assisting in completing IT projects
• Other duties as requested

Benefits

• IT experience in a higher education environment
• Exposure to a team of IT professionals in support, engineering, and management
• Mentorship from a FC Tech computer technology graduate
• $15 per hour for 10 to 20 hours
• Flexible schedules with shifts usually at least two days per week between 9am and 3pm

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Industry: Educational Services
• Education Level: No Education Listed