Serves as the first contact for the department. The position involves greeting and directing prospective students and visitors, routing telephone calls, and scheduling appointments. It also includes coordinating daily activities of the front desk, maintaining key inventory, database maintenance, and data entry. The role requires performing word processing tasks, which include business correspondence, forms, tables, labels, flyers, posters, and other office documents. Additionally, the position tracks and files office documents, purchase orders, and invoices, and provides back-up coverage for other office staff. The role is subject to the requirements of the Health Insurance Portability and Accountability Act of 1996 and the College’s HIPAA Privacy and Security policies and procedures, assisting the CNM health plan with day-to-day activities involving protected health information, including but not limited to assisting with employee claims, coordinating benefits, determining health claim status, determining eligibility for coverage, budgeting and renewal, billing and collection activities, obtaining assistance from third-parties for plan functions, and any other duties delegated by the HIPAA Privacy or Security Officer. Performs other related duties as assigned.
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Career Level
Entry Level
Education Level
High school or GED