Work Order Specialist

Renewing Management Inc-posted 2 days ago
Full-time • Entry Level
Fort Wayne, IN
101-250 employees
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Do you want to join a team of individuals who are making a difference? Renewing Management has been restoring hope by transforming communities across Indiana for over 20 years. We are a passionate and driven team of committed professionals where every voice is heard and the best idea wins. POSITION SUMMARY: The Work Order Specialist is responsible for completing resident Service Requests and providing excellent customer service to residents, staff, and vendors.

  • Complete Service Requests, including repairing plumbing, electrical, carpentry and drywall issues.
  • Ensure 30-minute response time to Emergency Service Requests and property disasters (fires, floods, freezes, etc.).
  • Perform an inspection of the community grounds each morning to ensure that the community is clean and well-maintained, including maintenance of landscaping, bushes, trees, lawn, snow, trash, etc.
  • Turn all vacant units, as assigned, including painting, cleaning, and maintenance.
  • Complete maintenance work orders within 48 hours of input into Entrata and make-readies within 7 days of vacancy.
  • Complete preventative maintenance activities and update records of those activities.
  • Maintain records of maintenance performed in all units and update property software.
  • Maintain all tools, equipment, and replacement parts in working condition.
  • Provide service and maintenance for all common areas and amenities.
  • If applicable, service the community pool, including water testing and cleaning, filter and systems maintenance, responding to water hygiene incidents, completing minor repairs, etc.
  • Communicate openly with other team members regarding work priorities and the state of projects.
  • Coordinate special projects as directed.
  • Ensure safety protocol is being followed.
  • Other duties as assigned.
  • On-call availability on nights and weekends
  • Great mechanical aptitude in appliance repair, plumbing systems, HVAC systems, electrical systems, etc.
  • Communicate effectively and courteously with residents, staff and vendors
  • Ability to self-direct and prioritize activities
  • Ability to work in adverse weather conditions
  • Hand tools necessary to do the job
  • High school diploma or equivalent is required.
  • 1 to 3 years of work-related experience is required.
  • EPA Universal certificate is preferred.
  • Pool maintenance experience preferred.
  • Our people are the organization’s greatest asset. We are proud to offer a full range of employee benefits.
  • This full-time position offers a competitive base salary with bonus potential, paid time off, and paid holidays.
  • Optional medical, dental, and vision insurance coverage, as well as a 401(k) plan with 4% employer contribution are also offered.
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