Work Order Coordinator

Dreyer's Grand Ice Cream • Laurel, MD

77d • $32

About The Position

The Work Order Coordinator is responsible for the coordination of the accuracy of the orders representing produced cases and material usage. This role involves validating work order cutoff times, reviewing work orders, ensuring material consumption accuracy, and providing support to various departments to resolve issues related to production processes. The position requires strong organizational skills, attention to detail, and the ability to analyze and report on variances in material usage and costs. The Work Order Coordinator will also promote the Froneri culture and represent the company's core values.

Requirements

• Associate's or Bachelor's degree in Business Administration, Supply Chain, Finance, or a related field.
• 2+ years of experience in work order management, production planning, or operations coordination (preferably in food manufacturing).
• Finance or cost-control background is a plus.
• Strong organizational skills with attention to detail and accuracy.
• Proficient in ERP systems (JDE, or similar) and Microsoft Excel.
• Ability to track, issue, close, and audit work orders.
• Strong understanding of production flow, inventory control, and scheduling.
• Excellent communication skills to coordinate with production, warehouse, and finance teams.
• Basic knowledge of food safety regulations and good manufacturing practices (GMP) is a plus.

Responsibilities

• Validate work order cutoff times for all lines after Manager review.
• Review work orders on status 50, ensuring mix consumption matches.
• Investigate and escalate any over or under material usage.
• Ensure tank levels match to MES for chocolate & coating consumptions.
• Adjust required quantity for any deviations.
• Make comments on work orders for all corrections.
• Coordinate stock adjustments for miss ID pallets and ghost pallets.
• Provide daily reporting on materials in production bins and weekly reconciliations.
• Deliver JDE and MES knowledge support to factory, including training.
• Prevent inventory issues by ensuring all materials are consumed accurately.
• Identify and implement improvements in the work order closure process.
• Attend factory meetings and perform other duties as assigned.

Benefits

• Comprehensive group benefits package including medical, dental, vision, and life insurance.
• Paid time off and paid holidays.
• Paid parental leave.
• 401K plan with employer match and annual contribution.
• Opportunities for overtime, shift differential, cold premium pay, and annual bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Manufacturing
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees