Work From Home Travel Support Specialist

Live the Dash TravelNew York, NY
4hRemote

About The Position

We are hiring a Remote Travel Support Specialist to guide and assist clients throughout their travel journey. From planning to return, you will ensure travelers feel informed, confident, and supported at every stage.

Requirements

  • Strong written and verbal communication abilities
  • Background in customer service (travel industry experience is a plus)
  • Detail-oriented and highly organized
  • Able to work independently in a remote setting
  • Quick to adapt to booking platforms and digital tools
  • Enthusiastic about helping others travel smoothly

Responsibilities

  • Assist clients remotely through phone, email, and online messaging
  • Manage reservations, booking updates, cancellations, and special requests
  • Share clear and detailed information regarding destinations and travel policies
  • Monitor upcoming departures and proactively contact clients when necessary
  • Professionally resolve inquiries and concerns to maintain high customer satisfaction

Benefits

  • 100% remote work environment
  • Flexible scheduling
  • Ongoing training and development
  • Career advancement opportunities
  • Travel-related benefits and exclusive discounts
  • Friendly and supportive remote team
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