Fort Lauderdale, FL - Work from Home Telephonic Healthcare Patient Support Representative
About The Position
Leverage your customer service expertise and Medical knowledge to provide the latest in TeleHealth Solutions by helping to enroll patients in an online and on demand healthcare delivery service that's transforming the world of medicine, all from the comfort of your own home! About Parkes & Co. Parkes & Co. connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Parkes & Co. provides the clients, you provide the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, youâre the boss.
Requirements
- Medical Experience Preferred
- Familiarity with medical terms and healthcare industry
- Familiarity with company processes and policies
- Clear, confident and professional communication skills to build trust and rapport
- Understanding of âpatient call flowâ
- Quick-thinking management of patient needs
- Assertiveness to promote additional products and services
- Empathy and a sincere desire to assist and prioritize the patient
- Tenacity to understand and deliver on patientsâ needs
- Apply
- A Computer
- High Speed wired Internet (No WiFi)
- Phone with headset
- Pass a background screening This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Parkes & Co..
Responsibilities
- Assisting callers with enrollment inquiries
- Determining offerings customers are missing
- Explain offered services and benefits
- Providing great inbound, patient inquiry and enrollment service calls.
Benefits
- Work from home
- Determine your own work schedule
- Scalable income opportunity
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
