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Capital Oneposted about 1 month ago
$106,700 - $121,700/Yr
Full-time • Principal
Richmond, VA
Resume Match Score

About the position

Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within a 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice. As a Principal Project Manager (Principal Associate Level) in the Project Delivery Services (PDS) Team for Supply Chain Solutions (SCS), you will have a chance to support our upfront workflow management process and also lead delivery for initiatives impacting SCS. We are looking for an experienced project manager to join our team to lead a wide variety of horizontal initiatives. In this role you will be leading project management efforts for Supply Chain Solutions initiatives. The ideal candidate is an experienced, highly motivated project manager with great attention to detail, organization, and communication skills. This individual will have a drive for solving cross-functional problems through building relationships and partnering across teams, creating structure to help teams get to solutions more quickly, and have experience leading projects impacting Supply Chain Solutions teams and their partner teams.

Responsibilities

  • Lead moderate to large complex projects and provide direction to team members in a matrixed environment.
  • Partner cross-functionally with various stakeholders to provide tactical thought partnerships to effectively drive strategic planning and delivery.
  • Operate in areas of ambiguity, independently explore and identify relevant information.
  • Communicate across all levels to drive results and elevate key decision-points to leadership.
  • Design, develop, and manage project plans in a complex dynamic environment.
  • Ensure programs/initiatives are documented appropriately to mitigate risk and ensure on-time delivery.
  • Work horizontally across SCS ensuring well-managed, organized, and connected ways of working.

Requirements

  • High School Diploma, GED, or Equivalent certification.
  • At least 2 years of Project or Process Management experience.
  • At least 1 year of experience with Confluence.
  • At least 1 year of experience with Jira.
  • At least 1 year of experience using Google Suite or Microsoft Office.

Nice-to-haves

  • Bachelor's Degree.
  • PMP, Lean, Agile or Six Sigma certification.
  • At least 3 years of Project or Process Management experience.
  • At least 2 years of experience with Confluence.
  • At least 2 years of experience with Jira.

Benefits

  • Comprehensive health benefits.
  • Financial benefits including performance-based incentives.
  • Inclusive set of benefits that support total well-being.
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