Work from Home Inbound Customer Service (State of Alabama)

SC Data Center•Work At Home, AL

3d•$14•Remote

About The Position

SC Data Center, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program This position is only open to candidates 18 years or older living in Alabama, Arkansas, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin. Work at Home! You can apply online at https://www.sccontactcenters.com/apply/work-at-home/. Please call us at 608-328-8480 if you have additional questions! Join our team! Are you looking for a flexible part-time, seasonal job that fits your schedule? Start at $14.00 per hour and earn upsell commission on top! Choose your own availability and work around your existing commitments, making this the perfect role for those looking to earn extra cash before the holidays or as a seasonal second job. Join a supportive team that values your time and effort. [#video#https://youtu.be/0poO9_BpR4I#400,300#}#/video#] As a Work at Home Inbound Customer Service Representative you are responsible for maintaining positive customer relations by addressing all types of product related concerns, including: taking orders, verifying information, tracking packages, and answering customer questions. Working from home entails a high level of computer knowledge as you will be required to navigate through multiple systems and enter information using your keyboard including function keys while speaking with customers on the phone. SC Data Center Inc., offers flexible schedules, paid training, employee discounts up to 50%, and Booster Discount Certificates that allow employees to purchase company products for free. As a Home Agent you will be able to work from the ease of your own home provided that your computer meets our minimum technical requirements (see below). Your next opportunity is just a few clicks away!

Requirements

high level of computer knowledge
navigate through multiple systems
enter information using your keyboard including function keys while speaking with customers on the phone
A PC or Laptop with: Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP)
Processor - AMD Ryzen 2nd Generation or newer OR - INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer
8GB RAM or installed memory
10GB of Free Hard Disk Space Dedicated High Speed Internet:
Internet Download Speed: 10.0 MBPS
Internet Upload Speed: 5.0 MBPS
Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)
A PC or Laptop with: Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP)
Processor - AMD 2.1GHZ or higher OR - INTEL 1.8GHZ or higher, OR - INTEL 1.7GHZ or lower; must be i3, i5, i7, or Pentium with 4 or more cores and be 2016 or newer
4GB RAM or installed memory
10GB of Free Hard Disk Space Dedicated High Speed Internet:
Internet Download Speed: 4.0 MBPS
Internet Upload Speed: 2.0 MBPS
Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed)
Keyboard: Function Keys (F-Keys)
Wired USB Headset
1st Shift Training – 2 weeks (M-F), 8:30am-3:30pm CST
2nd Shift Training – 2 weeks (M-F), 5:00pm-11:00pm CST
Weekend Training – 3 weekends (Sa-Su), 8:00am-4:00pm CST