Work-Fit- Program Manager (ATC)

Alliance Physical Therapy Partners-posted 9 months ago
Full-time
Flint, MI
Ambulatory Health Care Services
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Work-Fit is seeking a full-time Program Manager, Certified Athletic Trainer for our industrial setting in Flint, MI. The scope of service is focused on prevention early, symptom intervention and ergonomic support. Ergonomic training will be provided. This is a first shift position with schedule flexibility requested by the customer.

  • Maintains a safe, secure, and professional work environment by communicating and enforcing policies, procedures and the Expectations for the Role Delineation of the Work-Fit Employee.
  • Maintains quality service by understanding, teaching, and enforcing Work-Fit, and Client organization Policy and Procedures.
  • Maintains and understands the Work-Fit and Client agreed upon Standard Operating Procedure (SOP) Manual which defines the delivery of service at the specified client site.
  • Establishes strategic goals that match Work-Fit services and resources to the needs of the customer through research.
  • Identifies and evaluates trends and presents a course of action to the customer to create a unified vision to deliver Work-Fit services.
  • Accomplishes the financial objectives of the Program by managing an annual budget, reviewing and forecasting the budget monthly, analyzing variances and initiating corrective actions when necessary.
  • Documents all Work-Fit service interactions in the Work-Fit, and client (if applicable) record management database in accordance with all Work-Fit record management policies and quality practices.
  • Conducts quality reviews of record management practices and implements action plans to ensure continuous quality improvement.
  • Develops and reviews the Work-Fit scorecard within the agreed upon time frame with client leadership.
  • Maintains Team Members by recruiting, selecting, on boarding, and training employees following all Work-Fit processes.
  • Conducts Team Member Customer Interviews to plan, monitor, and appraise job performance.
  • Coaches, counsels and disciplines Team Members on their professionalism and performance in the delivery of Work-Fit services.
  • Assists Team Members in creating personal professional growth plans that are consistent with customer service needs and individual professional passions.
  • Makes health personal through the delivery of the agreed upon Scope of Services to the customer in accordance with the SOP.
  • Conducts regular (no longer than 90 days between) Customer Interviews to consistently understand the impact of Work-Fit services to the client.
  • Integrates with the customer and participates in client meetings and on client committees.
  • Remains current with all policies, credentialing and laws governing professional practice.
  • Advances professional and technical knowledge by completing educational workshops, obtaining advanced certifications, completing virtual courses, reviewing professional publications, establishing strategic networks, collaborating with other professionals and benchmarking state-of-the-art practices.
  • Develops a marketing plan for the integration and advancement of Work-Fit services.
  • Develops and delivers marketing materials and presentations.
  • Proactively creates a culture of personal health and responsibility through the development, distribution, delivery and posting of educational materials utilizing available client distribution/posting resources.
  • Ensures that the security of sensitive records (hard copy and computerized) is maintained at all times.
  • Maintains a work area that is neat, clean and organized.
  • Maintains safe, clean, and neat areas for the delivery of Work-Fit services.
  • Coordinates with the client to schedule necessary facility maintenance.
  • Maintains equipment in safe working order and ensures calibrations are conducted within manufacturer specifications.
  • Bachelor's degree in the Work-Fit/Customer specified health field
  • Required State Licensure and/or Professional certification in Athletic Training
  • Maintain CPR/AED certification
  • Three years of professional experience in the specified health field
  • Effective written (including proper grammar and spelling) and oral communication skills with individuals as well as group settings
  • Ability to manage time to ensure all duties and responsibilities are met on a daily and weekly basis
  • Ability to work without direct supervision
  • Proficient with Microsoft Word, Excel, and PowerPoint and to conduct on-line research
  • Proficient with Athletic Training System (ATS), Twin Oaks, and client databases (as applicable to each Program)
  • Comfortable in the delivery of service in various work environments such as manufacturing, warehousing, office, and outdoors
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