Work Control Specialist - Work Control Department

PRIDE Industries • Fort Bliss, TX

122d • $21 • Remote

About The Position

PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position: Work Control Specialist. This position is on a federal AbilityOne contract that requires that most of the work hours are performed by employees with disabilities. Due to program requirements, this particular position needs to be filled by a person with a disability.

Requirements

• Must be able to obtain and maintain government Common Access Card (CAC) to access government systems.
• Experience in general office or customer service.
• Skill to operate a computer keyboard.
• Must have personal computer literacy including word processing and spreadsheet software applications.
• Human relations skills to maintain effective relationships with others and work in a team environment.
• Fundamental mathematical ability including addition, subtraction, multiplication, and division.
• Oral and written communication skills to provide factual and procedural information, and to understand and follow instructions.
• Flexibility to respond to changing work priorities and handle multiple requests at the same time.
• Demonstrated common sense skills.
• Ability to act responsively to customer inquiries and requests; and escalate appropriately.

Responsibilities

• Schedule service calls, dispatch service crew, and relay messages and special instructions to mobile crews and other departments using email or telephone equipment.
• Keep records of service calls and work orders, collect, review, and input data into a computer processing system; audit output data.
• Print documents from government system of records.
• Update service order activity including labor, materials, and other miscellaneous data.
• Contact and follow up with customer to ensure satisfactory performance of service.
• Analyze information before entering data to ensure costs are within budget, logs are filled out correctly and receipts are coded accurately.
• Produce records and reports.
• Perform other duties and special projects as assigned.

Benefits

• Pay Rate: $21.65 per hour
• Full Time Regular position

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED