Work Control Desk Specialist (TS/SCI with Polygraph Required)

Fluor • Las Cruces, NM

40d

About The Position

At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you’re invited to apply for this role.
Fluor is a leading government contractor with a proven track record of delivering high‑value technical solutions around the world to U.S. government agencies such as the DOE, NNSA, the Department of Defense and the Intelligence Community.
Job Description
Must have an active (or ability to obtain) TS/SCI with Polygraph Clearance

The Work Control Desk (WCD) handles requests for many different services performed by Facilities Operations & Maintenance employees Work Control is responsible for taking calls and online maintenance requests and creating work orders. The WCD dispatches work orders to the maintenance shops, and help answer questions about the timing and status of the work. The WCD are committed to providing the best possible service to our customers.

• All requests for routine, non-routine, and emergency services are coordinated through this desk.
• The Work Control Center staff processes all work requests from inception to completion.
• The WCD lead will also be responsible for gathering and transmitting all work control and labor metrics.
• The duties may include additional tasks as required from the program business operations office or Facilities Manager.
• This will include, at a minimum, labor hour verification, invoice validation and weekly work and maintenance metrics.
• Data entry to CMMS and Work Order systems
• CMMS infrastructure asset verification
• Other duties as assigned

#Intel

Requirements

• Accredited four (4) year degree or global equivalent in applicable field of study and two (2) years of work-related experience or a combination of education and directly related experience equal to six (6) years if non-degreed; some locations may have additional or different qualifications in order to comply with local requirements
• Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and visitors
• Job related technical knowledge necessary to complete the job
• Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines
• Ability to attend to detail and work in a time-conscious and time-effective manner
• U.S. Citizen
• Must have an Active (or ability to obtain & maintain) TS/SCI with Poly Clearance Required
• Experience in work management and customer service
• Great communication skills and a professional telephone manner
• A flexible approach to daily tasking
• Strong organizational and prioritization skills
• A proactive approach to problem-solving
• Understand how work orders are classified and prioritized.
• Ensure data quality and fidelity.
• Act as the first point of contact for any problems or queries
• Monitor Trades personnel availability when assigning work.
• Help to enhance existing processes
• Is adaptable and technically proficient
• Must demonstrate basic computer knowledge (I.e., ability to use email, internet, Microsoft Office products such as Word and Excel, to effectively conduct company business on the program). Some positions may require an increased level of computer knowledge, depending on the required duties of the position.

Nice To Haves

• Experience of working in a similar role in a fast-paced environment
• Experience working with Computer Maintenance Management Systems (CMMS).
• A good track record of working in general management across several domains; e.g. finance, facilities, business administration
• Significant financial experience, including budget data preparation and management

Responsibilities

• All requests for routine, non-routine, and emergency services are coordinated through this desk.
• The Work Control Center staff processes all work requests from inception to completion.
• The WCD lead will also be responsible for gathering and transmitting all work control and labor metrics.
• The duties may include additional tasks as required from the program business operations office or Facilities Manager.
• This will include, at a minimum, labor hour verification, invoice validation and weekly work and maintenance metrics.
• Data entry to CMMS and Work Order systems
• CMMS infrastructure asset verification
• Other duties as assigned

Benefits

• Fluor is proud to offer a comprehensive benefits package designed to promote employee health, wellness, and financial security.
• Our offerings include medical, dental and vision plans, EAP, disability coverage, life insurance, AD&D, voluntary benefit plans, 401(k) with a company match, paid time off (personal, bereavement, sick, holidays) for salaried employees, paid sick leave per state requirement for craft employees, parental leave, and training and development courses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level