Work Comp Claims Trainer

West Bend Mutual Insurance•West Bend, WI

36d•$67,055 - $93,039•Hybrid

About The Position

This role drives a culture of growth by designing and delivering impactful training. From onboarding and curriculum development to LMS management and live facilitation, it ensures learning is engaging, accessible, and effective-partnering with experts and industry events to keep development fresh and future-focused.

Requirements

Presentation and Public Speaking skills
Knowledge of adult learning principles
Microsoft Office Suite, SharePoint, eLearning Software
Written and verbal communication skills
Bachelor's degree in Business, Insurance, or related field
Associate in General Insurance designation
Associate in Underwriting designation and CPCU course work

Nice To Haves

3 years of insurance or training experience
Work Comp preferred experience/skill
Work Comp investigation- Course & Scope
3-4 Core/Expansion state jurisdictional experience
Indemnity experience
Medicare/MSA experience
Insurance designations (AIC, AIS, AINS)

Responsibilities

Work in conjunction with the training team to foster a culture of lifelong learning and support positive associate learning experiences.
Apply adult learning principles to the instructional design and training delivery of courses offered.
Assist with researching, developing, and organizing training curriculum for insurance coverage and content under the learning pillars.
Evaluate and recommend approaches to make learning experiences more accessible, agile and impactful for learners.
Facilitate a successful onboarding experience for new associates through the development of onboarding schedules and technical training plans in partnership with the hiring manager.
Assist with creating and maintaining curriculum within our learning management system and creating registrations for instructor-led training events. Coordinates guest trainers or subject matter experts (SMEs).
Assists with scheduling, documenting training, assessing effectiveness and progress, reports on progress, and makes changes to training as needed.
Presents training materials and courses as assigned.
Actively participates in various training and insurance workshops and conferences, and consortium meetings.

Benefits

Medical & Prescription Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Short and Long Term Disability
Flexible Spending Accounts
Life and Accidental Death & Disability
Accident and Critical Illness Insurance
Employee Assistance Program
401(k) Plan with Company Match
Pet Insurance
Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
Bonus eligible based on performance
West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.