WordPress Support Developer

WP Buffs • Washington, DC

116d • $22

About The Position

WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will be working with a large number of clients through a support ticket system.

Requirements

• Clear, friendly, error-free written English communication
• Attention to detail
• Ability to follow instructions
• Critical thinking and creative problem solving skills
• At least 2 years of professional experience with WordPress websites
• Reliable internet access

Responsibilities

• Managing support tickets
• Site edits within WordPress
• Plugin, theme and core updates
• Security optimizations
• Performance optimizations
• Addressing down or broken sites
• Talking with hosting support teams
• Handling clients concerns or complaints

Benefits

• Starting Pay: $22+ per hour depending on skills, experience, professionalism and availability
• Regular pay increases with seniority
• Flexible schedule
• Work from home or anywhere you want

What This Job Offers

• Career Level: Mid Level