Women's Health Patient Advocate - Outbound (Remote)
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About The Position
Myriad Women's Health is hiring a remote Patient Advocate for our Outbound team. The Customer Success team within the Myriad Women's Health Commercial Operations organization is integral to Myriad Women’s success as every individual client communication and interaction matters. The Patient Advocate will be on the front lines and will act as the face of the organization for our customers including clinics, physicians, medical staff, and patients. We handle a variety of complex inbound and outbound inquiries to assist and empathize with our customers, some who may be experiencing stress. We work to resolve and preempt customer issues to ensure a positive customer experience. Myriad Women’s Health Customer Success team provides a differentiated customer experience because we hire amazing people to join this team. Our Patient Advocates are highly skilled, motivated people who are driven by human interactions and solving problems. We also invest in helping our team members forge meaningful and exciting career paths -- whether it means they learn and grow within Client Services or prepare to pursue opportunities with other teams within Myriad Women's Health.
