Women's Behavioral Health Associate

The Salvation Army Southern California•Anchorage, AK

9d•Onsite

About The Position

Under general supervision of the Operations Manager the Behavioral Health Associate supports the clinical staff to assure treatment outcomes by supervising client activities and chores. The position performs data entry into databases; prepares paperwork; conducts client intakes and orientation groups; documents client behaviors in EHR; assists with operational functions and scheduling; monitors clients, provides client education, accompanies clients on approved passes, and facilities client recovery skills groups as needed.

Requirements

High school diploma or equivalency. Some additional education or training to perform clinical and clerical functions. Alaska State Counselor Technician certificate preferred.
One year’s experience in the field of substance abuse, homelessness, or related fields.
One year’s experience in clerical and data entry work; proficiency in using general office equipment, Microsoft Office Suite, databases, Intergy EHR, and report-generating programs.
Knowledge of or experience in client care in a clinical or medical setting.
Knowledge of cross-cultural issues.
Knowledge of peer support mentorship, advocacy, and recovery support
Understanding of trauma-informed care.
Acceptable criminal history record
Ability to maintain a collaborative and cooperative work environment and to work with a minimum of supervision.
Excellent verbal and written interpersonal and communication skills.
Proficient with general office equipment including computers and related software, with Windows applications, databases, and report-generating software.
Highly organized, detail-oriented, and demonstrated ability to work harmoniously with peers, supervisors, clients, families, and visitors.
Ability to complete multiple tasks, meet deadlines, observe confidentiality, remain self-motivated, and work with a minimum of supervision.
Must be able to understand, follow, and give both written and oral instructions. The employee must be able to use speech and hearing for ordinary and telephone conversation.
Must be able to perform simple calculations (addition, subtraction, multiplication, and division) and apply concepts such as ratios and percentages in practical situations.
Must be creative, self-motivated, organized, flexible, and possess leadership skills.
Must complete the online course for this area and pass the Background Check required by The Salvation Army for employment.
Ability to sit, walk, stand, bend, squat, climb, kneel and twist on intermittent or continuous basis. Ability to grasp, push, pull, and reach overhead. Ability to operate a telephone. Ability to lift up to 25 pounds. Ability to access and produce information from a computer. Ability to understand written information. Qualified individuals must be able to perform the essential duties of the position with or without accommodation.

Nice To Haves

Alaska State Counselor Technician certificate preferred.
Familiarity with AKAIMS preferred.

Responsibilities

Maintains internal program statistics, referrals data, and follow-up records; enters data into Intergy EHR, AKAIMS, and other databases, perform electronic transmissions, and produces related reports. Performs filing in client charts.
Schedule rooms for educational sessions, group sessions, and other uses. Perform note-taking, staff hotline, and/or telephones as needed. Supervise clients’ activities and chores.
Assist with preparing and submitting critical incident reports and corrective actions.
Perform client intake and program orientation; lead house routines and monitor clients' behavior, notifying primary counselor via EHR documentation when action is needed.
De-escalate clients in emergency situations using crisis intervention techniques, and immediately contact supervisor and/or counselor.
Complete appropriate training on medication distribution procedure, obtain medications for clients, observe client self-administration of medication, and complete required documentation.
Support clients in completing assignments and step work and provide feedback.
Provide client education, give presentations, and lead discussion sessions with clients.
Transport and accompany clients on approved passes.
Obtain urinalysis specimens from clients, as assigned.
Attend staff meetings and complete required trainings.
Adhere to all confidentiality regulations as well as 42 C.F.R., Part 2 and C.F.R., Parts 160 and 162 (HIPAA). Document client services in the electronic health records system.
Facilitate Recovery Living Skills groups as needed.
Perform other related duties as assigned.