Woman and Infant Children (WIC) Educator - Eastside Family Health Center

Denver Health • Denver, CO

273d • $20 - $28

About The Position

We are recruiting for a motivated Woman and Infant Children (WIC) Educator - Eastside Family Health Center to join our team! Under general supervision, the WIC Educator delivers WIC services to participants by determining and documenting eligibility, enrolling eligible families, providing food benefits, and maintaining participant and program records. Interviews and provides nutrition and breastfeeding education and promotes behavior change. Refers WIC participants to appropriate healthcare, community, and social service programs. Assists clinic in front desk reception area duties including covering the WIC phone line, scheduling participants, and checking in participants for appointments.

Requirements

• High School Diploma or GED Required.
• 1-3 years customer service experience with a minimum of one year working with the public Required.
• Knowledge of basic spelling and math, including measurements used for weight, height, and length (fractions, pounds, and ounces).
• Proficient typing and bilingual skills preferred.
• Ability to operate standard office equipment; prepare and maintain accurate and neat records; communicate effectively orally and in writing.
• Ability to work as a team member; provide quality customer service skills in person and over the phone; demonstrate flexibility during times of change.

Responsibilities

• Determines WIC program eligibility, enrolls WIC participants, and issues WIC food benefits in accordance with federal program guidelines.
• Conducts nutrition interviews and health assessments.
• Collects anthropometric data (weights, heights, and lengths) and performs finger sticks (hemoglobin testing).
• Enters data into the WIC computer system and maintains confidential client program records.
• Assigns nutrition risk factors based on analysis of participant data and makes referrals to the Registered Dietitian for high nutrition risk factors.
• Utilizes participant-centered and motivational interviewing approaches to providing nutrition education, counseling, and goal setting.
• Orients participants to the rights, responsibilities, and use of the WIC program to prevent and help resolve participant concerns or misuse.
• Refers to appropriate healthcare, community, and social services programs.
• Provides customer service through clerical phone support and front desk management.
• Promotes and supports breastfeeding.
• Consistently attends and participates in staff meetings, huddles, trainings, local agency initiatives, and departmental events.
• Assists in training new WIC staff.

Benefits

• Outstanding benefits including up to 27 paid days off per year.
• Immediate retirement plan employer contribution up to 9.5%.
• Generous medical plans.
• Free RTD EcoPass (public transportation).
• On-site employee fitness center and wellness classes.
• Childcare discount programs & exclusive perks on large brands, travel, and more.
• Tuition reimbursement & assistance.
• Education & development opportunities including career pathways and coaching.
• Professional clinical advancement program & shared governance.
• Public Service Loan Forgiveness (PSLF) eligible employer + free student loan coaching and assistance navigating the PSLF program.
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED