WMS Support Consultant

Flowhivesolutions•Louisville, KY

1d•Onsite

About The Position

FlowHive Solutions is seeking a highly skilled WMS Support Consultant to join our team in Louisville, KY, USA. As a WMS Support Consultant, you will be responsible for providing technical support and troubleshooting for warehouse management systems (WMS) to our clients. This is a full-time onsite position with a minimum of 5 years of experience in WMS support.

Requirements

Bachelor's degree in Computer Science, Information Systems, or a related field
Minimum of 5 years of experience in WMS support
Experience with platforms like Manhattan, Blue Yonder, Korber, Infor, or SAP
Strong technical skills and ability to troubleshoot and resolve complex WMS issues
Excellent communication and interpersonal skills to collaborate with clients and cross-functional teams
Good understanding of warehouse operations and processes
Ability to work independently and in a team environment
Strong problem-solving and analytical skills
Willingness to learn and adapt to new technologies and systems.

Responsibilities

Provide technical support and troubleshooting for warehouse management systems (WMS) to clients
Collaborate with clients to understand their business needs and provide solutions using platforms like Manhattan, Blue Yonder, Korber, Infor, or SAP
Monitor and maintain WMS systems to ensure optimal performance and identify and resolve any issues that may arise
Train and educate clients on the use of WMS systems and provide ongoing support and guidance
Develop and maintain documentation for WMS systems and processes
Work closely with cross-functional teams to implement new WMS features and upgrades
Stay updated on industry trends and advancements in WMS technology to provide the best solutions to clients
Participate in meetings and discussions with clients to gather requirements and provide recommendations for WMS improvements
Ensure compliance with company policies and procedures and maintain confidentiality of client information.