WMS Consultant

LIDD Consultants • Los Angeles, CA

3d

About The Position

LIDD (LIDD.com) is a leading supply chain management consulting firm. We design complex warehouses and logistics systems to help companies move goods more efficiently. Our clients are manufacturers, distributors and retailers, including many brand names in food & beverage and consumer goods. From our offices in Montreal, Toronto, Los Angeles and Atlanta. LIDD is an equal opportunity employer. All facets of employment including the decision to hire, promote, discipline, or terminate are based on merit, competence, performance, and business needs. By joining our team, you will feel like you belong regardless of your ethnicity, religion, colour, national origin, gender, sexual orientation, age, marital or disability status. Let us know if you’ll require assistance during the application process. What’s your role: Our  WMS Consultant is expected to act as a counsellor to our customers for: Gather, analyze, and document customer requirements for warehouse processes Configure the WMS to support receiving, inventory control, picking, packing, and shipping workflows Participate in solution design sessions and ensure configurations align with operational best practices Delivering successful implementation projects Day-to-day you will: Work with developers when customizations or integrations are required, providing clear functional specifications Prepare and execute test cases for configurations, integrations, and enhancements Validate that solutions meet requirements and resolve any defects or inconsistencies Assist clients during deployment, training, and stabilization phases Troubleshoot issues, identify root causes, and ensure timely resolution Provide ongoing support for existing WMS installations as needed Could require traveling from 25% to 50% of the time Require the availability of taking calls from clients outside working hours in rotation within the team

Requirements

• You have a BS/BA in Engineering, Computer Science, Supply Chain, or equivalent degree/experience
• Interest in supply chain management, logistics, and distribution operations
• Ability to work well under pressure within a team
• Strong problem-solving capabilities
• Superior verbal and written communication and presentation skills
• Attention to detail and quality
• Ability to handle multiple assignments simultaneously with limited guidance
• Comfort working independently in an ambiguous environment with pressing deadlines
• Valid Driver’s license
• Could require traveling from 25% to 50% of the time
• Require the availability of taking calls from clients outside working hours in rotation within the team

Nice To Haves

• You understand WMS and operational best practices
• Experience with business software for operations (ERP, WMS, TMS, MES)

Responsibilities

• Gather, analyze, and document customer requirements for warehouse processes
• Configure the WMS to support receiving, inventory control, picking, packing, and shipping workflows
• Participate in solution design sessions and ensure configurations align with operational best practices
• Delivering successful implementation projects
• Work with developers when customizations or integrations are required, providing clear functional specifications
• Prepare and execute test cases for configurations, integrations, and enhancements
• Validate that solutions meet requirements and resolve any defects or inconsistencies
• Assist clients during deployment, training, and stabilization phases
• Troubleshoot issues, identify root causes, and ensure timely resolution
• Provide ongoing support for existing WMS installations as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level