WMS Application Engineer

Rural King Supply-posted 2 months ago

$83,250 - $105,000/Yr

Full-time • Mid Level

Waverly, OH

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As a WMS Application Engineer, you will play a key role in the design, configuration, deployment, and support of advanced warehouse management system (WMS) solutions, enabling high-performance supply chain operations for our growing enterprise. You will lead the technical design, configuration, and implementation of HighJump/Körber/InfiOS Cloud solutions, customize and enhance workflows, integrations, and business rules to meet operational and business requirements. Collaboration with cross-functional teams including the business, operations, IT, and vendors is essential to ensure seamless WMS deployments and upgrades. You will also develop and maintain technical documentation, troubleshoot and resolve system issues, provide technical support and training to end-users, and contribute to continuous improvement initiatives across the warehouse technology stack.

Lead the technical design, configuration, and implementation of HighJump/Körber/InfiOS Cloud solutions.
Customize and enhance workflows, integrations, and business rules to meet operational and business requirements.
Collaborate with cross-functional teams including the business, operations, IT, and vendors to ensure seamless WMS deployments and upgrades.
Develop and maintain technical documentation, including system configurations, user manuals, and SOPs.
Troubleshoot and resolve system issues, performance bottlenecks, and user-reported incidents in a timely manner.
Provide technical support and training to end-users and administrators.
Contribute to continuous improvement initiatives across the warehouse technology stack.
Ensure system integrity, scalability, and compliance with IT governance and security standards.
Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
Actively participate in learning initiatives offered such as training programs, workshops, and webinars.
Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
Perform other duties as assigned.

5 to 10 years of professional experience as an Application Engineer, Systems Analyst, or Technical Consultant in a WMS environment.
Bachelor’s degree in Computer Science, Information Systems, Engineering, or related education.
Proven expertise in HighJump/Körber/InfiOS WMS platforms.
Strong knowledge of SQL, XML, and WMS integration frameworks/APIs.
Experience working with supply chain, logistics, or warehouse operations in a technical capacity.
Ability to gather requirements, design solutions, and execute system modifications or new implementations.
Strong problem-solving, analytical thinking, and communication skills.
Experience with project-based implementations, Agile/Scrum methodologies, and working with external vendors is a plus.
Körber/HighJump certification(s) preferred.
Experience with EAI/BPM tools, RF integration, or robotics/machine integration within WMS environments.
Familiarity with cloud-native WMS architectures and multi-tenant deployments.
Background in retail, manufacturing, 3PL, or distribution environments.
Strong problem solving skills and ability to work independently with attention to detail.
Excellent verbal and written interpersonal and communication skills.

Experience with project-based implementations.
Agile/Scrum methodologies experience.
Körber/HighJump certification(s).

401(k) plan with a 100% match on the first 3% of contributions and 50% of the next 2%.
Healthcare plans to support your needs.
Virtual doctor visits.
Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program.
15% Associate Discount.
Dave Ramsey’s SmartDollar Program.
Associate Assistance Program.
RK Cares Associate Hardship Program.
24/7 Chaplaincy Services.
Company paid YMCA Family Membership.

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