WMS Analyst - 2nd Shift

Neovia Logistics Services•Greenfield, IN

7d•Onsite

About The Position

The incumbent has to ensure the smooth working of the network setup in the Facility. He/ she plans, coordinates, and implements various IT/ IS requirements of the local facility in consultation with IT/IS advisors from overseas head office. This position oversees and maintains SAP performance for operations and makes necessary changes to the setup in maintaining an efficient warehouse operations system. Provide on-site support and issue resolution. Ability to work in a fast paced environment. Excellent verbal and written communication skills. Superior analytical and problem-solving skills, and the ability to creatively solve complex problems. Interpersonal skills necessary to establish and maintain effective working relationships with co-workers, other business areas.

Requirements

Bachelor’s degree in I.T., Computer Science, Computer Engineering or related field; or equivalent education, business, or relevant experience (minimum three years)
Must be conversant with LAN/WAN, various hardware configurations of PC and commonly used software packages, network setups, etc.
Good written and spoken communication skills in English

Nice To Haves

Proficiency in SAP
Experience in basic warehouse operations and systems

Responsibilities

Specifies information flows, processes and procedures, data objects and dialogues between information systems and their users
Constructs or modifies, tests and corrects simple program modules from detailed specifications
Interprets and executes defined test plans of limited scope
Installs fully tested software in target environments
Troubleshoots basic hardware and software problems
Other tasks and duties as directed
Undertakes and documents all work in accordance with agreed standards and using prescribed methods and tools
Conducts daily systems checks to ensure SAP performance and connection between SPICS/LIMS is optimal to ensure smooth running of operations
Acts as a liaison with client’s IT group on SPICS/LIMS issues and resolves them
Acts as a liaison with CFT group on SPICS/LIMS issues and resolves them
Conduct On-The-Job IT training for existing and/or new hire employees who have no prior knowledge/skill in performing a new task
Handles testing in SAP Quality and testing environment on new implementations for RLC
Receives, resolves and responds to client/customers’ correspondence on systems issues
Monitors and resolves PI/MQ logs for failures relating to Inbound & Outbound issues and item updates
Handles, investigates and resolves the SPICS/LIMS discrepancies on the daily Availability runs
Acts as first point of contact for Operations on any systems related issues and resolves them
Maintains RF guns, printers, and PCs in the facility and ensure that Neovia standards are adhered to with respect to purchasing, setting up, etc. of the same
Maintain and develop VBA access Databases for Operations whenever required
Assist the Inbound & Outbound Team on their daily operational work whenever necessary
Ensures information systems confidentiality by securing shared folders, advocating “Clear desk, clear screen policy”, and adhering to IT/IS security standards as prescribed globally
Prepare Daily, weekly , monthly reports to Operation and RLC
Create/Support/Maintain Transport department’s databases and SAP queries
Support Global ITFS/Network team on Switches, routers access points, wireless controllers for failures and alarms