WISEWOMAN High Risk Care Coordinator (Part-Time) - Bilingual - $23.19 per hour

Access To Healthcare Network•Reno, NV

1d•$23

About The Position

The WISEWOMAN High Risk Care Coordinator provides risk reduction counseling and care coordination to program participants at risk for or diagnosed with cardiovascular disease. This role supports patients through motivational interviewing, behavioral change strategies, educating patients on healthy lifestyle practices, and connecting them to appropriate support services to improve health outcomes. The ideal candidate is compassionate, detail-oriented, bilingual, and comfortable working in a structured, high-performance environment while supporting a diverse population.

Requirements

Ability to evaluate and address participant needs using critical thinking and clinical judgment
Knowledge of healthcare systems, patient navigation, and community resources
Strong communication, customer service, and interpersonal skills
High attention to detail with a focus on data accuracy and documentation
Ability to manage multiple tasks, meet deadlines, and work effectively in a routine‑based environment
Comfort working in a setting with high performance expectations
Ability to maintain confidentiality and comply with HIPAA regulations
Ability to administer the WISEWOMAN program in accordance with program policies, procedures, and CDC guidelines
Ability to guide participants through prescribed clinical treatment plans to achieve positive outcomes
Flexibility in work assignments and ability to function as a team player
Professional, compassionate approach when serving vulnerable populations
Willingness to learn and maintain working knowledge of: WISEWOMAN & WHC services
Access to Healthcare Network (AHN) services
Community and social service resources
Spanish bilingual required
High school diploma required; Associate degree preferred
Minimum 1 year of case management or related experience preferred
Minimum 1 year of healthcare or related experience preferred

Nice To Haves

Certified Community Health Worker (preferred or must obtain within 90 days of hire)
Healthy Heart Ambassador (HHA) certification (preferred or must complete within 90 days of hire)

Responsibilities

Provide telephonic and in‑person counseling to program participants
Educate participants on cardiovascular disease prevention, lifestyle modification, and disease management
Coordinate care and assist participants with healthcare system navigation
Refer participants to appropriate medical, behavioral health, and social support services
Track participant progress using case management standards, forms, and documentation tools
Maintain accurate and timely data entry in the Med‑IT system
Monitor program metrics, compliance, and outcomes
Process claims and follow up on incomplete claims or visits requiring clarification
Update MDEs as required
Conduct provider education and maintain collaborative relationships with healthcare partners
Perform administrative and program support duties as assigned
Participate in staff meetings and regular check‑ins with management