Wiring Information Lead

Stellantis • Auburn Hills, MI

1d

About The Position

Stellantis is seeking a Wiring Information Lead in the NA Parts & Accessories
Planning & Launch Management organization. The right candidate will be highly
skilled, solutions-oriented with program management skills, and
a strong understanding of wiring information and Aftersales processes
and procedures. This position requires a hands-on approach to continuously
improve the quality of information required in the Stellantis dealer network.
Candidate will lead the wiring information development process and serve as the
main point of connection between multiple teams and suppliers. Specific focus
will be to ensure wiring information accuracy at vehicle launch and management
of historical information to ensure repair
effectiveness.  Candidate must possess a combination of strong technical skills,
as well as a do-what-it-takes attitude and a person who communicates clearly
across all organizational levels.

The selected candidate will need to possess the ability to multi-task in
a fast-paced environment, manage multiple high visibility projects concurrently,
and deliver results per target requirements.

Requirements

• Associates Degree in Automotive Technology, Engineering, or related field
• 5+ years of relevant technical experience
• Excellent problem-solving skills
• Ability to deliver in a fast-paced work environment with minimum assistance
• Proven ability to work effectively and influence stakeholders across cross-functional teams
• Ability to drive innovation and passion about learning new technologies
• Ability to deal effectively with engineering, suppliers and supplier personnel
• Experience communicating technical concepts to both technical and non-technical audiences

Nice To Haves

• Bachelor's degree in Automotive Technology, Engineering, or related field
• Experience as a dealership automotive technician
• ASE Certifications
• Experience interacting with Dealership and/or Field systems and processes
• Thorough knowledge of the automotive service industry, technical support methodology, and service repair instruction development

Responsibilities

• Manage the daily activity of authoring supplier to ensure quality and on-time delivery of information within established budget
• Identify, manage, and resolve source data issues related to wiring information development
• Monitor information quality metrics and address systematic quality issues
• Monitor internal and field feedback using JIRA tracking site
• Support connector repair kit management on dealer interface
• Establish and maintain wiring development process/standards documentation
• Cross-functional collaboration within Mopar TSO and other areas within Stellantis
• Provide innovative solutions to complex problems related to servicing Stellantis vehicles
• Support and contribute to global harmonization activities across multiple regions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees