Wireless Technician

HILLIARY COMMUNICATIONS LLC • East Duke, OK

57d • Onsite

About The Position

Wireless Technician requires excellent customer service skills paired with technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on-site at customer locations both with a physical aspect of installing Internet equipment, as well as a technical portion of updating databases.

Requirements

• A high school diploma or equivalent is required, field experience preferred and a background in wireless Internet is highly valued.
• Must be professional in dress, speech, and manner.
• Ability to work independently, using sound judgment principles.
• Must be able to safely use ladders and be comfortable working on roofs and running cables to different parts of a building.
• Must be able to work outside in all weather conditions every day.
• Must demonstrate accountability in order to set priorities, organize workload, handle multiple responsibilities, and meet deadlines.
• Ability to work within a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day.
• Must demonstrate a desire to learn, supported with a love for technology.

Responsibilities

• Perform site surveys for potential customers to evaluate serviceability.
• Diagnose customer problems at service calls and restore functional service to existing customers.
• Install new customers with Internet service, which includes mounting equipment at roof height, running a cable from outside to the customer’s computer inside.
• Configure routers and customer computers for access to Internet services.
• Perform equipment upgrades for existing customers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED