Wireless Sales Consultant

Staples Canada•Canton, OH

About The Position

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our work, learn, and grow culture for our customers and associates. Passionate about wireless technology, you continuously grow your knowledge by committing to ongoing self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve their working & learning goals by sharing their knowledge, experiences, and enthusiasm on the latest wireless products, services, and trends.

Requirements

3 months to 1 year of wireless sales or sales experience
Customer focus and service orientation
Demonstrates strong selling ability.
Demonstrates ability to coach others.
Capacity to communicate with clients effectively using a variety of mediums.
Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers.
Technology savvy
Curious
Approachable
Passionate
Problem solver

Responsibilities

Connect, share, and partner with customers, identify and convert wireless and wireline sales opportunities
Help customers by meeting and exceeding their needs. Be an expert with our product and services. Reconnect and follow up with customers to solicit feedback on sales; promote additional products and services that create value
Partner with the store team overall to create awareness of offers. Build enthusiasm for wireless and encourage referrals
Responsible for achieving personal sales goals
Maintain company merchandising standards, including current pricing
Support asset protection procedures and privacy standards
Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc)
Effectively resolves customer concerns and escalates to management when appropriate